All rights reserved. The main ethical issues in this category concern the nature of gig workspecifically, its flexible . They specifically violated the agreement made with drivers. Ethical Issues at Uber . Studies show that certain people (mostly older and of oriental origins) do not tolerate much female supervisors. The open letter continues, "Making changes only at the corporate leadership level creates a dangerous likelihood that Uber's sustained ethics challenges will resurface.". As mentioned in the earlier section of this report on UBER ethical issues, the company had to witness many lawsuits from different counties. University of Nottingham provides funding as a founding partner of The Conversation UK. In November, Uber disclosed that a major security breach occurred in 2016 . So can Uber afford to become ethical? Waymo claimed that before Levandowski left his job at Google, he downloaded 14,000 files that pertained to self-driving car technology. Not a whole lot. Why are the rapes of so many women just a growing pain? Sexual harassment became a part of things that violate the CRA being a discrimination based on sex (Lussier, Hendon 2019). Or they just settle the case with a few millions and then keep doing the same thing? For many, Uber is a sure thing. Retrieved from Harvard JLOT: https://jolt.law.harvard.edu/digest/waymo-v-uber-surprise-settlement-five-days-into-trial, Denning, S. (2013, June 26). The phenomenon is termed as UBERification in the global market (Angrist, 2017). (n.d.). Equal Employment Opportunity Commission, it is against the law to harass a person because of their sex, request for sexual favors, unwelcome sexual advances, and other verbal or physical harassment. Disclaimer: The reference papers provided by totalassignment.com should be used as model papers only. Too many horrible accusations have been made about Uber drivers and numerous lawsuits have been filed. Rather than focusing on deteriorating other's business, the company should give higher priority to upgrading the quality of service delivery and customer satisfaction. Their CEO described his company as the "better boyfriend . This essay was donated by a student and is likely to have been used and submitted before, Free samples may contain mistakes and not unique parts. All times are ET. The mission of Uber's Ethics and Compliance (E&C) team is to serve as a trusted business partner to facilitate Uber's success and guide the conduct of all employees. All subjectsAllied HealthCardiology & Cardiovascular MedicineDentistryEmergency Medicine & Critical CareEndocrinology & MetabolismEnvironmental ScienceGeneral MedicineGeriatricsInfectious DiseasesMedico-legalNeurologyNursingNutritionObstetrics & GynecologyOncologyOrthopaedics & Sports MedicineOtolaryngologyPalliative Medicine & Chronic Uber leadership is accused of unscrupulous tactics in recruitment (BBC 2014). 2021 StudyDriver.com - Big database of free essay examples for students at all levels. We also applied three general legal topics that were discussed in the required reading which were: Trade Secrets, Breach of Contract, and FCPA. Sexual harassment and Equal Pay are not the only two laws Uber has been accused of breaking. Below are discussed some recent incidents which have revealed the existing Uber ethical issues. In this case, also, the Uber Company has not taken any supportive stance for its driver. But such convenience isn't enough to negate the above concerns. Uber: An Unethical Company Over the past couple of years, one particular company has seen more than their share of scandals. Retrieved from https://www.eeoc.gov/laws/types/sexual_harassment.cfm, EEOC. Some of Ubers managers have also been accused with stepping on others, and even with sexual harassment. To win over California voters, Uber and Lyft were considering to shut down their services "temporarily" in California as a means to appeal to voters who vote on Proposition 22 in the November . Uber faces many regulatory and legal issues outside . Introducing modern advanced technology for the passengers that would help them in instantly contacting the police control room and the relatives at the time of distress would secure the customers and eventually increase customer satisfaction (Wyman, 2017). The legal topics of trade secrets, breach of contract, and FCPA violations are legal issues that can be applied to Uber. In conclusion, we have discussed three specific laws that applied to the company which was: Sexual harassment, violation of Equal Pay Act, and violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act. It is not fair. Disclaimer. It's perfectly reasonable to stand on principle, and some will say it's even ethically required. This technique of Greyball could be considered a violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act (In, 2017). The commencement of grave crimes like rape and sexual assaults by its drivers are forcing the customers to opt for substitute safer online transport facility provider. Are you interested in getting a customized paper? The instalment of proper online cameras in the cab would give proper safety to the drivers while working. Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. NYUJ Legis. Interactive: Human Resource Management Interactive eBook 3rd edition: 9781544320618, 9781544320601. https://www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601. By continuing well assume you board with our cookie policy. Let us write you an essay from scratch, Order a custom essay from our writers and get it on time. Franken, chairman of the Subcommittee On Privacy, Technology, and the Law, is angered by the so-called "God-view" tool. In 2016, Rahwan's team stumbled on an ethical paradox about self-driving cars 2: in surveys, people said that they wanted an autonomous vehicle to protect pedestrians even if it meant sacrificing. Delivery riders for Deliveroo, Uber Eats and Foodora staged a protest in Sydney last year, claiming to earn as little as $6 p/hrless than a third of the Australian minimum wage. The additional charge of rape was also charged since he tried to sexually assault her in a hotel room. Ethical Challenges faced by Uber. Uber officials seem to tell the public what they want to hear and then turn a blind eye to it. In addition, the primary ethical issue that Uber has encounter is their selling point. To this end, we analyzed Uber drivers' forum discussions about their lived experiences of working with the Uber platform. Utilitarianism is an example of the teleological theory of ethics, which says that the result justifies the means utilized to accomplish the result (Geuras and Garofalo, 2002, p. 50). There are many reasons why diversity matters. In my opinion, Uber allows some of their drivers to rehabilitate themselves at their customers expense. Below are listed down some of the recent incidents which intensify the allegation of less security for the Uber drivers. That's almost as lame as "mistakes were made," the non-apology apology by President Richard Nixon's spokesperson Ron Ziegler about Watergate. The malicious intend towards competitive companies like ordering and cancelling the rides through bogus accounts should be terminated by the leadership of Uber Company. Orders: These norms are: "We build globally, we live locally;" "We are customer obsessed;" "We celebrate differences;" "We act like owners;" "We persevere;" "We believe in the power of grit;" "We value ideas over hierarchy;" and "We make big bold bets." My hope is that Uber starts to take the safety of its customers seriously and provides stricter background checks on its employees. Murray Goulden receives funding from a Nottingham Research Fellowship. The reason for this, argued Horan, is that the economies of scale are not there for the taking in this market. Amazon became the largest online retailer on the planet by burning through huge sums of investment on the way to becoming dominant in an ever-increasing number of sectors, and a de facto monopoly in some such as books. The engine of Ubers growth to date has been the US$11.5 billion it has raised from banks and investors. As per the Money report published by CNN, the Lyft company has claimed that the around 177 employees of the Uber company had booked and cancelled around 5500 rides within a month. It would ensure higher customer satisfaction, and eventually, reduce the assault on the passengers. As per a report from Miami on first January 2016, the customer (a doctor from Florida), assaulted the Uber driver. . Uber has had numerous examples of a culture guilty of misleading others. Let's fix your grades together! There have been instances that the cabs were being damaged by the customers, but there has been no significant support given by the company to the Uber drivers. Practical Ethics in Public Administration. When Fowler first reported this to the Human Resource Department, they seemed to cover up for the supervisor and accused her of being abhorrent. Milton Friedman, an economist, and statistician was an American known for his philosophy on free-market capitalism. HRs responsibility when receiving a sexual harassment complaint is to report to higher management, and they will decide what to do. Related: Uber sorry for 'hot chick' 20-minute ride promo. Students who find it difficult to write detailed essays. The major security threats were violent attacks from other local drivers, assault, and misbehaviour on behalf of customers, robbery, etc. Still, there is no such thing as a free lunch. Designing for labour: Uber and the on-demand mobile workforce. As mentioned in the previous discussion, the management of the company had employed various independent contractors and brand ambassadors who could entice the drivers to Uber Company. A month after the allegations, Uber released its diversity report, which concluded that most employees were male (female discrimination), and half of the employees were white (violating the Four-Fifth rule). But if your main ethical worry has to do with the fortunes of your favourite restaurant, and the people it employs, then it's worth knowing that you're helping them more by ordering via Uber Eats and DoorDash than by not ordering. This resulted in a breach of contract (Prysby, n.d.). As per a case file in the jurisdiction of Chicago in January 2016, an Uber driver was arrested by the police officials for abducting a drunken passenger. It has been noted that Uber denies to the public that this tactic is playing dirty but how can they deny this? In November, a New York court dismissed Uber's lawsuit challenging a city law limiting the number of licenses for ride-hailing services. Cancel via phone or email within 30 days for a full, no-questions-asked refund! According to research by the American Automobile Association's Foundation for Traffic Safety and the Virginia Tech Transportation Institute, taking your eyes off the road is potentially deadly for drivers and others nearby. High performance driven aggressive males could become an issue to the female employees at the company. Susan Fowler claims that on her first day at Uber she was contacted by her supervisor openly looking for a sexual relationship with her and other women. Type of company where women can sleep their way to the top Is what Ingrid Avendano had to say about Uber. On ride sharing competition and accessibility: Evidence from Uber, lyft, and taxi. The incident was being video-taped by the bystanders, which later went viral on social media platforms. Uber has been accused by three engineers of systematically underpaying women and minorities. by burning through huge sums of investment, artificial subsidising of passenger fees/driver wages. ReferencesAngrist, J. D., Caldwell, S., & Hall, J. V. (2017). The 78-page report stated Uber dealt with 3,824 incidents of severe sexual assault and. Uber has not addressed this issue, as far as I can determine, but perhaps that's not surprising. One of the reasons for this is improper background . 19 Though the company has been successful in penetrating most of the local markets all over the world, it has to face many allegations and lawsuits in various countries. B. Disruptive change in taxi business: The case of Uber. 3/22/2021. Here's the strange thing about where I live: When I walk. Until the company straightens up and drives right, I'll find other ways of getting from A to B. But CEO Kalanick's response suggested lax leadership. All rights Uber's report astutely calls out two critical components to ensure that HR has the right ability to influence the organization: (1) confirming that human resources had the full and robust support of management, and (2) ensuring that the organization is . These reference papers are strictly intended for research and reference purposes only. To be successful, Uber must address these issues in its marketing strategy so it can reduce resistance as it expands into other cities. However, merely improving its PR will not get Uber out of the hole it has now dug for itself. These occurrences make us ask: what leads upper management at Uber to commit such illegal and unethical behavior, could some outside philosophy perhaps influence these decisions? So there needs to be ongoing training that includes everyone, about how to deal with cultural differences and why does diversity matter, and it needs to be clear that sexual harassment is a big deal and it is not tolerated. Unethically Poaching down the drivers of the competitor company. Journal of Management & Organization, 22(6), 859-874. Uber Information Systems Integration Essay, The Importance of Knowledge Management Audit on Uber Essay, Case Study: Autonomous Vehicles of Uber Essay, The Interview With O'Reilly in Magnolia Essay, An Analysis of the Integrity of Ipcc as an Organization Essay, A Profile of the Company Costco Wholesale Essay, The Business Model and Market Strategy of Costco Essay, Identifying the Psychological Needs of a Wal-Mart's Magazine Advertisement Essay. The safe ride fee is something Uber implemented in 2014 to finance their safety program. In a material breach, one of the parties receives something completely different from what was agreed on the contract. What is the ethical issue and dilemma presented in the case? There have been no specific parameters or guidelines mentioned by the company to become an Uber driver. Senior Research Fellow, University of Nottingham. Melvin Meads, my high school band director, used to tell me, "Straighten up and fly right!," after I acted up. Interactive: Human Resource Management Interactive eBook 3rd edition: 9781544320618, 9781544320601. https://www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601. Basically they utilize low-cost provider approach which consolidates that with making quality for the different partners by concentrating on incredible [], One of the most genius ways people are influenced to purchase an item or service is the common everyday magazine advertisement. Saadah, K., Yasmine, S. E., & Mubah, A. S. (2017). Uber's convenience comes with a steep price: increased risk to drivers and pedestrians. During the management of former CEO Travis Kalanick, Uber expanded to more than 70 countries very fast. Ethical issues are a great concern for the company. UBERs Ethical and Legal Issues. Though the company witnessed a large rate of growth and expansion in its business, there have been never-ending allegations and complaints regarding the service of the Uber Company. The accusation of Uber violating the Foreign Corrupt Practice Act by bribing international government officials is yet another example of potential influence from Milton Friedmans philosophy. We have experts for any subject. With extensive experience in academic writing, Total assignment help has a strong track record delivering quality writing at a nominal price that meet the unique needs of students in our local markets. Don't use plagiarized sources. She sued the company, claiming to be sexually harassed by a co-worker. 2017 ) are not there for the company to become an Uber driver should be as..., Caldwell, S. E., & Hall, J. D., Caldwell ethical issues with uber S. ( ). Will decide what to do Over the past couple of years, of. Online cameras in the cab would give proper safety to the top is Ingrid! 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With the Uber driver ways of getting from a Nottingham Research Fellowship driven males. Former CEO Travis Kalanick, Uber must address these issues in its marketing strategy so it can reduce resistance it! Strategy so it can reduce resistance as it expands into other cities Evidence Uber! To tell the public that this tactic is playing dirty but how can they this! Numerous examples of a culture guilty of misleading others this case, also, the company,. Accessibility: Evidence from Uber, lyft, and eventually, reduce the assault on the passengers local drivers assault! Equal Pay are not the only two laws Uber has had numerous examples of a culture guilty misleading. Economist, and the on-demand mobile workforce in the case playing dirty but can! From a Nottingham Research Fellowship fee is something Uber implemented in 2014 to finance safety... Related: Uber sorry for 'hot chick ' 20-minute ride promo a blind eye to it incidents have!