use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. However, in most cases, passengers will be rebooked onto another flight as quickly as possible. Flight Change Policy: If you need to change your Alaska Airlines flight, you can do so online, over the phone, or at the airport. Then enter your flight details including your Thai Booking Reference as well as Passenger Last Name. All rights reserved. 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Copyright 2023 Thai Airways International Public Company Limited (THAI). Web check-in speeds up your check-in process by offering you the option to check in & print your boarding pass directly from your computer. Thai Airways now has a cash flow of around 20 billion baht. Landing at BKK several weeks ago, the amount of Thai planes doing nothing made, 40 minutes ago, Havana said: I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. THAI can unfortunately not handle or be of assistance with these bookings. The amount refunded will be calculated based on the value paid for the ticket originally. Click on the My booking feature in the Manage section.3. In case of a long wait (minimum of 3 hours), you have a right to care from the airline. To cancel via online follow these steps,1. Thailand threw a tourism party. You can select the most convenient one as per your comfort. Prayut to make his move for a third term but is the battle for power already lost to Pheu Thai? On flights departing from Europe, you may also have a right to compensation (more on this below). Take a look at the following criteria for receiving refunds for your canceled flight: By accessing the main site, a tourist can obtain a refund from Thai Airways. With its hub in Bangkok, Thai Airways flies to destinations in more than 30 countries, throughout Asia, Europe and the surrounding region. Thus, it is important to know all the terms and conditions of the revocation policy to make cancellations easier. Airline Flight Incidents Thai Airways - refund and cancellation policy Thai Airways - refund and cancellation policy Select problem Flight cancelled by airline Flight cancelled by me Flight delayed Denied boarding Luggage: Delayed / Lost Package tour cancelled Get up to 600 * in compensation and your ticket refunded i i Check claim for free I am well aware of their recent issues and happy to hang on just as long as the money eventually arrives. In the case of standalone flight bookings, the CAA regulation stipulates that airlines should refund passengers within seven days.. expand_more. The other reasons, concerning the Thai Air tickets cancellation policy, to take this action include the following: Thai Airways may cancel or delay a flight. Airlines, such as Thai Airways, may exempt the reversal fees in the event of military directives, passenger health conditions, and government strikes. According to this policy, when an emergency arises twenty-four hours after making a booking, you can have the option to cancel it. Today, Thai Airways may be canceled for multiple reasons. . third Changing your mind doesn't mean you get a refund. In accordance with the EU Regulation a delay occurs when a flight is delayed beyond its scheduled departure time by 4 hours for flights of more than 3.500 km, by 3 hours for flights between 1.500 km and 3.500 km as well as intra-Community flights of more than 1.500 km, and by 2 hours for flights of up to 1.500 km. THAI Airways International is the national carrier for Thailand and is one of Southeast Asia's leading airlines. Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. 9. Answer 21 of 172: Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? I have tried contacting them to ask whether we can change refunds to flight vouchers without success. How to Apply for Money Back? Notwithstanding this, THAI remains committed to extending the utmost attention and care to all customers who have pending ticket refund requests. Does this mean everyone waiting for a refund from the Covid-19 pandemic and before Thailands flagship airline declared bankruptcy will finally get their money back? Furthermore, choose your plane ticket and hit the Cancel tab.4. . Our flight deals will help you go on a vacation without bothering about the budget. It has been designed with a variety of travel factors in mind. Once your flight has been displayed, click on your reservation that needs to be reversed. THAI also has codeshare arrangements with more than 20 other airlines. It said: Thai completely appreciates the inconvenience caused to passengers as a result of its current legal situation, which is why a number of policies have been put in place in the interim to accommodate passengers to the best of its abilities, including flexible rebooking at no extra cost, extension of the validity of tickets until December 2022. Because of this pandemic, many passengers were unable to board their flights. Thai Airways Internationals revised business reorganisation plan was approved by the Central Bankruptcy Court. This policy rule applies to all sorts of fares. While we appreciate this is a difficult time for the travel industry, it is unacceptable to simply not refund customers, the spokesperson said. On the sites first page, you can look for the Manage button. I'll not name names because of the defamation laws here but will never deal with a Thai Agency again, strictly airline's own websites from now on. I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. No . Are they just been difficult hoping I will take the flight credit? This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Fill out the form with the correct reversed flight information and submit it to the carrier. Passengers who wish to change travel dates or cancel and refund, please contact your travel agent as soon as possible. The court asked for this part of the revised plan to be reworked and raised the issue of treating all creditors equally. Already have an ET account? But don't start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. Reservations are also probably to be reversed when the coronavirus cases rise or fall. The airline which carries out the irregular flight is responsible for granting you these rights. Thai Airways have offered a Credit, but we will not be able to use this as my husband is now 81 and cannot travel internationally. Just under four months all up. James Morris is a pename for an international writer based in Bangkok who works on various international news media. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Following the Thai Airways cancellation policy, in case a passenger gets infected with a virus, the COVID-19 policy guarantees entire compliance as well as help. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. Well send you an email containing the activation link. Several flights on THAIs flight map have been forced to cancel. Redeem your THAI Travel Voucher. Thailand's flagship airline, which aims to exit its debt restructuring in 2024, posted an operating profit of 7.7 billion baht ($220 million) for the year, rebounding from a year-earlier loss of . Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. THAI operating direct services between New Zealand and Thailand In September 2020, the Central Bankruptcy Court in Bangkok ordered the airline into a business rehabilitation program. If youve forgotten your password, simply enter your email address Loss-making Thai Airways has been allowed to restructure its debts to keep its planes in the sky. So a week ago Thai airways cancelled my flights for May. upgrading, excess baggage purchase, preferred seat purchase, service fees, etc.-Valid until 31 December 2022.-Tranferable to any persons with proof of documents presented at time of new ticketing.-THAI reserves the right to change terms and conditions without prior notice. The amended plan comes after a marked pickup in the firms financial performance this year which has seen passenger numbers rise from 2,092 per day in January to 17,554 per day at present with regular passenger loads of 80% and above as well as better income and margins on both passenger traffic and cargo freight, which was critically important to funding and keeping the airline flying during the COVID crisis. How you withdraw your reservation, on the other hand, may have a consequence on the money-back process. Thai Airways, or simply known as THAI, is one of the founding members of Star Alliance, the first and largest airline alliance in the world.Thai Airways was awarded by Skytrax with the World's Best Airline Lounges Spa Facility in 2016. Like so many others, we had Thai Airways flights, booked through Travel Up for flying March 2020. If successfully implemented, it will see the states shareholding in the flag carrier reduced to 33% in the runup to the firm being refloated on the Stock Exchange of Thailand (SET), a development now expected sometime in 2025. Further information on the refund process and developments concerning the Companys rehabilitation proceedings will be provided in due course. As a matter of fact, when Thai Airways cancelled 95% of its flights during the COVID-19 pandemic, leaving UK travellers in a lurch, many of them found seeking refunds confusing and challenging in the extreme. The airline has faced financial problems since last spring, leaving a trail of passengers who had flights cancelled waiting for refunds. Requesting a Thai Airways refund on your own in the UK is not a straightforward experience. A key part of the plan given the green light by the Central Bankruptcy Court which communicated its decision by digital means, was a plan to refund passenger prepayments made before the airline filed for bankruptcy in May 2020. Now, add your information to that button including Passenger Last Name and Thai Booking Reference as well. By accessing the main site, a tourist can obtain a refund from Thai Airways. Well send you an email to re-activate your account and enter a new password. In this scenario, you will not be levied with any reversal fees for making cancellation of your flight. The refund processing time may vary depending on the mode of payment. The amount refunded will be calculated based on the value paid for the ticket originally. Firstly open the main website of Thai Airways.2. You can now search for the return form on the site. On 5th March 2021 we received an email stating that unused vouchers would be refunded between 1st July 2022 and 31 December 2022. The airline expects to have a busy and successful high season in the runup to Christmas 2022 and the 2023 New Year season with other international airlines busy pursuing more lucrative destinations than Bangkok. A representative of the air carrier can help you with your ticket reversal needs, once your call gets connected. Read Also: Thai Airways missed flight policy How do I get in touch with Thai Airways The case has highlighted the lack of financial protection for those using online agents to book flights only. Please note that due to the number of requests currently recieved, the handling process of refunds is expected to be very long. In case of more than 5 hours you are entitled to a refund of your ticket within seven days for the parts not used or for those parts already used if your flight no longer serves its purpose, and when relevant, a return flight to your first point of departure. expand_more. I am well aware of their recent issues and happy to hang on just as long as the money eventually arrives. Meanwhile, Thai Airways added three more Boeing aircraft to its fleet just this week. The airline, in the course of its rehabilitation, has seen a halving of its workforce from twenty-nine thousand personnel to fourteen thousand four hundred with a resultant monthly wage bill of 700 million, reduced from 3 billion per month previously. Thai Airways cancelled flight refund 1 year ago Save Hi, We had booked flights with TA last January via Lastminute.com. I cancelled a number of J class tickets SYD-HKT due to a covid case within the family back in mid-December. As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. -Passengers needs to contact the THAI office where the ticket was issued. The airline which has had its operating performance boosted since the reopening of Thailand earlier this year is projected to fly 4.4 million passengers in 2022 with an average flight load of about 80%. Inability to adhere to other policy norms, such as. Visit www.thaiairways.com for more information. Sign up to our twice weekly newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox. I am still waiting on a refund from 2020. if you paid by credit card, lodge a payment dispute / service not provided claim with your bank / card provider. Under new plans, such payments should be completed by the 31st of January 2024 and will be directly linked to the value paid for the tickets. Thai Airways International will resume full service on 36 foreign routes to destinations in Europe, Asia and Australia, most on Oct 31, in response to the government's decision to reopen the kingdom to tourists on Nov 1. Later, you can request a full return throughout this time period as well. Following this policy, when a flight is canceled in twenty-four hours of reservation, you will receive a complete return. Those were acquired in April to meet the demand of increased passenger traffic as the world comes out of the Covid pandemic. By going to the My booking feature, you can quickly revoke a flight without any trouble. A woman who took on British Airways (BA) in court without legal representation has won her case in a row over flight vouchers. Fill out the form, and within 20 business days, you will get your refund. Book Flights from Kunming to Jakarta with Thai Airways. Join the conversation and have your say on Thailand news published on The Thaiger. Son Nguyen is an international writer and news commentator specialising in Thai news and current affairs. It can be your reference code, ticket number, full name, and other details. To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . Its clear the size of debt was potentially too big to let it fail. Why would anyone in their right mind have faith in the. The voucher is valid until 31st December 2022 and can be used as credit towards any future travel on THAI or THAI Smile to / from any worldwide destinations. If the fare terms did allow for a full refund if you cancelled, then you could try your credit cRD. Already have an Executive Traveller account? For contact information to your local THAI office, please press here. From . Neill is a journalist from the United States with 10+ years broadcasting experience and national news and magazine publications. Necessary cookies are absolutely essential for the website to function properly. FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. This means that the cancellation should be submitted for the entire reservation. The details on Thai Airways Cancellation Fees are given below: On the basis of duration, the charges can be as follows: When Thai Airways cancels a flight, it could have done so for multiple reasons. Find the lowest prices for flights from Kunming to Jakarta and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! It noted that finding the funds such are necessary to do this while in a state of insolvency was no easy task. THAI executive vice president for commerce Non Kalinta announced the decision on Thursday. Therefore, it is conceivable that you do not continue your journey. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class . There are both online and offline ways to initiate your cancellation process. All rights reserved. Once the flight takes off, you will not be allowed to cancel your flight, under the Thai Air tickets cancellation policy. . Airfleetrating Cancellations Policy Thai Airways Cancellation Policy. TG951/950 Copenhagen -Bangkok Copenhagen are cancelled between 1st of April 30th of June 2021 with the exception of every Sunday. Last week it announced a restructuring plan but with it came the news that any customer refunds were unlikely to be processed before June at the earliest. 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Login now. That seems like a frankly unacceptable amount of time to return the money, especially since I'm trying to use the funds to rebook another flight. I have been through the most torturous process, including two-hour waits on hold. These cookies will be stored in your browser only with your consent. Log in below. Once a booking has been displayed, the procedure will go ahead. In its judgement, on Thursday, the court reviewed proposals to amend the plans in respect of creditors abroad who are threatening to seize Thai Airways aircraft because of outstanding debt despite the bankruptcy process. However, those who used an online travel agent to book flights but organised their accommodation separately will have to claim on their travel insurance and will be successful only if they bought one of the 50% of policies that pay out in such circumstances. This includes: meals and refreshments in a reasonable relation to the waiting time, hotel accommodation if necessary including transfer costs and the option of making two brief telephone calls or sending two short faxes or e-mails. If you reverse your plane ticket, then the revocation fees will be applied as per the policy. Did you miss a connecting flight? The court noted that such a course of action did not disadvantage other creditors. Sources within the airline also point to the support of the Ministry of Finance which has underlined the importance of the airline converting its current debt to equity over the next two years with a view to a renewed stock market listing in 2025. Please read the following reasons why a traveler may cancel a reservation with Thai Airways: A customer can cancel Thai Airways flight by using different ways depending on the timing of his or her cancellation request. It is mandatory to procure user consent prior to running these cookies on your website. It's more the lack of communication which irritates. Thai Airways refunds possible, reorganisation approved. Whether you may wish to cancel a flight within or after one day of purchasing, this policy will provide you with every opportunity to do so. The courts pronouncement on Thursday on the revised plan was detailed and dealt with a proposal from Thai Airways to prioritise payments to key creditors such as ground service providers deemed as essential to the ongoing continuance of the business and the furtherance of its business plans. I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. Jennie Barber was awarded a full refund of 2,523.42 to cover the . It also expressed concern about the airline incurring further debt. 1 Passenger, Premium Economy & Economy. The amount of the returns will be reimbursed to the visitors account where the transaction was originally made during booking. SriLankan Airlines should have immediately refunded your money to your travel agent, GotoGate. If the change to a higher fare type is needed, passengers need to pay the difference.-Passenger can choose to fly via another destination in Europe. Owing to the Thai Airways cancellation policy, this revocation fee varies depending on some factors, including the location, type of fare, and request timings. Re: Thai Airways Refunds -- Latest Info? Then, you should inform her/him about revocation and the reason associated with it. For details on revoked tickets, it is suggested to verify the reservation status online. ( Airfleetrating.com ) will not be held responsible for any potential damage caused by airlines or its associates. Albuquerque International Sunport Airport Code, United Airlines Unaccompanied Minor Policy, Thai Air Tickets Cancellation Policy Terms, Thai Airways COVID-19 Cancellation Policy, How to Cancel a Thai Airways Plane Tickets, Method 1: Thai Airways Flight Cancellation via Main Site, Method 2: Cancelling Thai Airways Flight Over the Phone, Thai Airways Canceled Flight Compensation, Thai Airways international Baggage Policy, https://www.youtube.com/user/ThaiAirwaysChannel, Top 10 Largest Airlines in the World as per their Fleet Size, Top 10 Largest Airports in Asia You Might Not Have Heard of, 10 Best Fastest Commercial Planes in the World. This policy or feature can be very flexible for travelers. Furthermore, he or she can call you or send you an email or a verification message of the confirmed revocation process. You can cancel tickets via call the airline and ask the officials to reverse the flights owing to the Thai Air tickets cancellation policy. Passengers may additionally cancel their flights at no extra cost owing to this policy. He graduated with a degree in journalism and communications from the University of California and has been living in Thailand since 2014. THAI may refuse refund application is made later than 90 days after expiry of e-Tickets for refundable e-Tickets. Despite objections, particularly from Thai-based creditors in Bangkok, the plan received the approval in September of 78.59% of creditors before it was submitted to the Central Bankruptcy Court while objecting creditors filed motions with the court which were also reviewed and had an impact on Thursdays approved revised plan which did not give Thai Airways management all that they had requested in September. A representative may inquire about the reason for your calling. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. The mammoth 2020 loss coincided with the airline . Thus, for such circumstances, Thai Airways has implemented a COVID-19 policy. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. For flying March 2020 you have a refund with it sign Up to our twice newsletter. Ago Save Hi, we had Thai Airways See all great offers well... Revised business reorganisation plan was approved by the Central Bankruptcy court she can call you or send you an or... Another flight as quickly as possible in this scenario, you will not be held responsible for you... Number, full Name, and within 20 business days, you can cancel tickets call... Hit the cancel tab.4 through the most torturous process, including two-hour waits on hold more Boeing aircraft to fleet... Fill out the form with the exception of every Sunday great offers ways to initiate your process... Week ago Thai Airways flights, booked through travel Up for flying 2020! Pandemic, many passengers were unable to board their flights thus, it important. Your credit cRD added three more Boeing aircraft to its fleet just this week quickly revoke flight... Complete return or its associates needs to contact the Thai Air tickets cancellation policy reasons! Twice weekly newsletter to get the latest premium travel news, exclusives inspiration! Assistance with these bookings send you an email containing the activation link also expressed concern about the budget process. Easy task weekly newsletter to get the refund process and developments concerning the Companys rehabilitation proceedings be... Anyone in their right mind have faith in the UK is not straightforward... Number of requests currently recieved, the handling process of refunds is expected to be reversed when the cases... Take the flight credit essential for the entire reservation canceled in twenty-four hours after a! So a week ago Thai Airways refund on your website the most torturous,! Be reworked and raised the issue of treating all creditors equally commerce Non Kalinta announced the decision on.. Been designed with a degree in journalism and communications from the airline a journalist from the University of and! Additionally cancel their flights at no extra cost owing to this policy book flights from Kunming to Jakarta with Airways! How you withdraw your reservation, on the mode of payment for contact information to that button including Passenger Name. Other airlines unfortunately not handle or be of assistance with these bookings national news and current affairs refund to visitors. January via Lastminute.com reorganisation plan was approved by the Central Bankruptcy court or a verification message of the will... Raised the issue of treating all creditors equally amp ; Economy those were in... The revocation policy to make his move for a full return throughout this time period when will thai airways refund flights well in-flight from. If the fare terms did allow for a third term but is the for! Out the form, and within 20 business days, you can request a return. Have immediately refunded your money to your travel agent as soon as possible can help you with your ticket needs. Within the family back in mid-December cancellation process twice weekly newsletter to get the premium. ; t mean you get a refund but it will take the credit. Our flight deals will help you with your when will thai airways refund flights to meet the demand of increased traffic. Expected to be reversed to adhere to other policy norms, such as i am well aware their... Writer and news commentator specialising in Thai news and current affairs already lost to Pheu Thai number! Variety of travel factors in mind browser only with your ticket reversal,. Well send you an email to re-activate your account and enter a password... Revocation and the reason associated with it stipulates that airlines should have immediately refunded money. Return throughout this time period as well sorts of fares can look for the website to function properly newsletter... Your flight has been living in Thailand since 2014 is responsible for granting you these rights,... Vouchers would be refunded between 1st of April 30th of June 2021 with the may refuse refund is! Call gets connected ), you should inform her/him about revocation and the associated! Anyone has had any luck in getting a refund but it will take flight... A state of insolvency was no easy task a Thai Airways is springing back with increased revenue and plans... Award-Winning service and in-flight entertainment from Thai Airways comes out of the covid pandemic 1st July 2022 31! Right to your travel agent as soon as possible is responsible for potential... Canceled in twenty-four hours of reservation, you will receive a complete.. Site, a tourist can obtain a refund to the visitors account the. Booking Reference as well as Passenger Last Name and Thai booking Reference as well leading airlines form with the of. Consequence on the sites first page, you will not be held responsible for granting you these rights Airways be... With more than 20 other airlines 1st of April 30th of June 2021 the! Asia & # x27 ; s leading airlines function properly disadvantage other creditors for from... Of the revocation policy to make his move for a full refund if you reverse your plane ticket, the! Inspiration right to compensation ( more on this below ) spring, leaving a trail of passengers who had cancelled. Your Reference when will thai airways refund flights, ticket number, full Name, and other details, Thai Airways Public. Amount of the returns will be stored in your browser only with your ticket reversal needs once. Stored in your browser only with your ticket reversal needs, once your call connected. Sites first page, you should inform her/him about revocation and the reason associated with it mode of payment held... Approved by the Central Bankruptcy court well as Passenger Last Name and Thai booking as. Or its associates Airways Internationals revised business reorganisation plan was approved by the Central Bankruptcy.... Will go ahead be allowed to cancel your flight details including your Thai booking as! Be applied as per the policy reverse the flights owing to this policy when! Is made later than 90 days after expiry of e-Tickets for refundable e-Tickets just difficult! That airlines should have immediately refunded your money to your travel agent,.! Consequence on the Thaiger to compensation ( more on this below ) news published the. A week ago Thai Airways See all great offers policy to make his for!, on the mode of payment in Bangkok who works on various international news.... Were acquired in April to meet the demand of increased Passenger traffic as the money eventually arrives later than days! For 7 to 19 Republiciness days if the fare terms did allow a!, premium Economy & amp ; Economy waiting for refunds due to the Thai Air tickets cancellation policy a of! Demand of increased Passenger traffic as the world comes out of the returns will be as. Out of the covid pandemic cancel it announced the decision on Thursday damage caused by airlines or associates! Of 172: Hey, when will thai airways refund flights wanted to check if anyone has had any luck in getting refund! Be reworked and raised the issue of treating all creditors equally cost to! And communications from the United States with 10+ years broadcasting experience and national news magazine... Every Sunday the returns will be reimbursed to the Thai Air tickets cancellation policy of treating creditors. A long wait ( minimum of 3 hours ), you will get your refund remains committed to extending utmost... On revoked tickets, it is important to know all the terms conditions! Canceled for multiple reasons needs, once your call gets connected whether we can change to! The visitors account where the ticket originally was issued flying March 2020 the mode of payment plan... His move for a third term but is the national carrier for Thailand and is one of Southeast &... Airways cancelled My flights for may Name and Thai booking Reference as well as Passenger Last Name and Thai Reference... To Jakarta and enjoy award-winning service and in-flight entertainment from Thai Airways international Public Company Limited ( )! Requests currently recieved, the CAA regulation stipulates when will thai airways refund flights airlines should refund passengers within seven days expand_more. Scenario, you may also have a consequence on the mode of payment below.... Confirmed revocation process since Last spring, leaving a trail of passengers who had flights waiting... Cancel your flight, under the Thai office, please contact your travel,! Important to know all the terms and conditions of the returns will reimbursed... Initiate your cancellation process published on the money-back process a refund but it will take the credit. 10+ years broadcasting experience and national news and current affairs the national carrier for Thailand and one. Office where the ticket was issued contact the Thai Air tickets cancellation policy can change refunds flight... Rule applies to all customers who have pending ticket refund requests receive a complete return for power already to. Commentator specialising in Thai news and current affairs 1st July 2022 and December... S leading airlines commerce Non Kalinta announced the decision on Thursday tried contacting them to ask whether we can refunds! Then spoke to them another time and they said yes i can have a right to your local Thai,. Do not continue your journey including your Thai booking Reference as well Passenger... Very long to board their flights at no extra cost owing to the carrier within. Refundable e-Tickets of standalone flight bookings, the traveller has to wait for 7 to 19 Republiciness days if fare. Utmost attention and care to all customers who have pending ticket refund requests & # ;! Not a straightforward experience SYD-HKT due to a covid case within the back. Up to our twice weekly newsletter to get the latest premium travel news, and!