It designed simple websites which listed the contact information of the businesses. The leadership of Alibaba, from the founder to the operational management, has adopted an enabling working environment through scientific management theory. PhDessay is an educational resource where over 1,000,000 free essays are People are able to realise their abilities and potential, take on more responsibility or variety of tasks which improves versatility and prevents boredom leading to demotivation. 2 External reasons 4. The company also benefits by being able to set up guidelines of what is expected and by rewarding employees they will have employees that are accomplishing more and have a better attitude about their job. 3 Establish psychological management mechanism It is necessary to give psychological training programme at least once a month for intensifying the efforts of anti-corruption and enhancing the management of core value and culture in Alibaba Group. Moreover, they have an opportunity to look for a new position that matches with their abilities and interests. Consequently, improved leadership fostered decision-making between related projects. co. uk/news/business-13986308 [Accessed: 1 Nov 2012]. com/specials/aboutalibaba/aligroup/group_news. Unfortunately, progress is often disrupted . Second, the firm grants intrinsic rewards, such as a sense of achievement and enjoyment. Other than being united, each member of the group is to be treated with respect and dignity. Image Courtesy of Dan Croitor Bbc. And on that day in 2015, the first 10 minutes saw $1 billion worth of selling on Alibaba. 27th February 2023. Employees are the most important asset of an organization and organization has the responsibility to keep happy, motivated and satisfied so that their interest does not diminish in work. Notably, simplifying attached duties per given employee is aimed at job uptake and realization of linked objectives (Greve and Argote, 2015). And, he traced the journey of Jack Ma from being a school teacher to the emperor of the online market of China. They also treated the members with dignity and respect. People even compare it to Amazon but Alibaba is far more popular in China than Amazon is in America. There are essential principles of effective teamwork. Management Theory Influences Team Working. Alibaba used the huge opportunity that Singles' Day offers and reaped the reward. It incorporates their decision-making style, problem-solving mechanisms, and their concerns for the overall globe making them "global leaders." This paper critically compares the implications of their approaches to comprehensive employee motivation and company performance. In conclusion, the adoption of behavioural theory in Alibaba improved teamwork, translating to goals and objectives achievement. On the other hand, the company may not satisfy the physical and emotional need of its employees. System theory of management has been significantly adopted among large companies across the globe. Jack also needed investors for Alibaba to grow. The Maslow business reader. 1 Opportunity. Similarly, employees, strategies, synergies, and systems form vital components in an organization setting. Twitter A scientific theory is a management theory utilized among large companies to create a team working environment. According to Jack, 60% of his competitors would shut down, and he celebrated. In 2000, in the dot-com bubble, everything shattered. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. No employee should be treated better or worse than another because it lowers morale in the workplace. 5. Scholars Therefore, it makes sense that managers at Alibaba will help to defraud if dynamically taking managers greedy desire into consideration. The company has a flat hierarchy structure to support sharing and learning among every level of employees. Privacy Policy. There are six core values guide Alibaba Group's operations and operate its culture, which including customer first, teamwork, embrace change, integrity passion and commitment (News, 1999). 2. According to Huang et al. 2 The lack of control and management system It is not just incorrect psychological requirement or the unsound political system is blamed for breeding corruption, the lack of core value and culture control of the company is one of the significant factors which could not be ignored. Frequently, the bitter complaints go on several hundred pages, as was the case following the launch of Alipay Wallet, which initially saw bumpy user experiences. 2007-2023 Learnify Technologies Private Limited. According to Sanyal and Hisam (2018), the significance of any teamwork lies in its effectiveness. Skinner, B. It believes that working as a team can help ignite excellent ideas. com (2012). How can managers ensure that they encourage a motivated workforce? Significantly, simplifying jobs enhances productivity among employees. The collaboration was on another level enabling us to achieve many objectives with ease. Alibaba team members were reliable and trustworthy. With the rapid expansion of international business scale in the development of Alibaba Group, they consider their contribution to the company is greater than the return. The Surgical Technologist, 8 p. 348-353. Alibaba also offers unmatched customer service. Additionally, an effective team is guided by the principle of collaboration (Mazur, 2017). com/specials/aboutalibaba/aligroup/culture_values. 8% of Alibabas Gold Suppliers signed up during 2009 and 2010 respectively, which has impacted on the company value and produced a shock to mass beliefs (Economist, 2012). 7 months ago, Posted S&F Sicherheit und Frieden,38(2), 112-117. In Kyukim's blog, he talks about Samsung motivates employees by "threatening" the employees in South Korea. Belief in an employee is appropriate if they are capable. Strengthen employees skills so you can delegate more tasks to them and focus on more important managerial responsibilitiessuch as planning. It is an internet company with a higher market value in this period, founded by Jack Ma. Consequently, the approach adopted enhances collaboration between employees and management hence teamwork. This report will focus on analysis for Alibaba Group's human resource management, in order to reply the demand of its future developments. In spite of lack of experience and funds, Jack Ma started something which, years after, is a motivational success story for the budding entrepreneurs. However, it is difficult to transform corporate culture into practice to some extent. Aarts (2014), The truth about employee engagement. News. According to chapter 5, it states that employer can motivate employees by rewarding them through several different variable-pay programs. Employees can also dispute unsatisfying work evaluation results on Aliway by asking for popular input, a measure that managers resort to more often than those below. Drawing from the attached significance of a management theory, it is essential for any management team (Huang et al., 2013). According to the theory, an organization is like a human body bearing many parts. Need urgent help with your paper? The Chinese and the American companies emphasize on personal improvement and communication. Moreover, the article expresses how major companies such as Accenture, Adobe Systems Inc., Deloitte, IBM Corp., Microsoft Corp., have removed the traditional performance evaluation to grow to be the successful business they are today. In the earlier days the names came from novels of Chinese martial arts. Alibaba, the most well-known online company in the world founded by Jack Ma has implemented and improved their management system in many different styles in order to fit different companies in. People are curious about their performance. But the access to the Internet was minimal and convincing businesses for an online presence was a difficult task. A third characteristic of the corporate culture is a sense of family unity. com/2011/02/22/business/global/22alibaba. 4. Alibaba Group Holding Limited has began in year 1999 when the founder , Jack Ma founded the website Alibaba.com, a sales services via web portal that can connect with overseas buyers. can use them for free to gain inspiration and new creative ideas for their writing 5 p. 12-13. Another way to maintain healthy and positive surroundings is to treat them respectfully. yesterday. Employees who are not familiar with the company, new tasks, or any specific projects will have mentors to help support them to succeed in their jobs. They also emphasized the essence of ownership. Market research about. The techniques have been aimed at creating good working relationships among employees and management. (2013), different people have different ideas, beliefs, priorities, views, tastes, and preferences. The system is the same as Google AdWords ads pay on the basis of the number of clicks on the ads. From the research for the top three drivers of talent attraction and retention in the two big companies, it shows that Alibaba, a well-known e-commerce corporation from China, gives priority to enjoyment through passion and rewards, personal improvement by mentoring and learning, and communication between employees. This also reflects the energy element in motivation, which is a measure of intensity or drive where the quality of the effort is considered along with its intensity. Similar strategies: personal improvement and communication. Additionally, management should develop a fair salary for fair system because money forms a significant incentive to motivation (Huang et al. Every week the company will set up a meeting where all employees can join and share their ideas and experiences to other colleagues. One main reason is that performance is an ongoing process (Workforce News, 2016). Follow me on While being committed to their responsibilities, people need to follow their hearts and insist in their beliefs. com (1999). se/u68426711/rft/Skinner%201945%20The%20operational%20analysis%20of%20psychological%20terms. Sometimes it is hard to do all the work on your own. After 87 years you can marry some else. Companys leaders sometimes work directly with their subordinates. Essentially, every corporate team has a purpose of pursuing. Was the final answer of the question wrong? Selection by consequences. Due to the theories of human resource management are not fully understood, the analysis of the case study about the Alibaba Group is not in-depth and incomplete. The length of our marriage is 102 years, and we have 87 years left. The purpose of this paper is to discuss innovation strategies and to answer the question of what innovation strategy Alibaba uses. Apart from a beautiful and health-friendly campus, the company has a practice of providing interest-free loans. Meanwhile, with the rapidly increased number of employees in Alibaba Group, the previous culture management has to further improve. The principle implies that good teamwork plans, learn, works, and celebrates together. This is where continuous feedback can allow them and change their mindset as it relates to their function and purpose within a company. So, they cut costs and narrowed themselves only to the Chinese market. %PDF-1.7 % Consequently, as a result of motivation, the company has significantly increased its production frontier. The employees feel that they have greater responsibility and trust put on them, this can generate greater participation, commitment and a better job performance. International Distribution Policy Comparative Analysis between Samsung and Apple. Additionally, inducing a culture of productivity and employee participation in large companies calls for effective management interventions (Greve and Argote, 2015). Notably, the team members felt a sense of group worthiness and ownership. com (2008). Make more effective use of company resources; coaching costs less than formal training (p. 1). The operational analysis of psychological terms. InInternational Conference on Transport Systems Telematics(pp. 1. An effective team is marked with information flow and sharing among the group members (Ford et al., 2018). So, he went to the US for inspiration. The motivational success story of Jack Ma started shaping from then. hb```e``@(1@L-Zst9,@[gn[`e(cr8:":@ Hkm 06?bwLp9odX$r^&%]uzp&x2]^ 'n~q%@ ZY 4. Innovation requires establishment of a stable and competitive position in the ever-dynamic online business. Order custom essay Hrm About Alibaba The interest was to extend beyond official working hours to ensure the security of the team. Swap Download study resources by swapping your own or buying Exchange Credits. The benefits for working with a company would be good health insurance plans, retirement plans, and different benefits for time off when needed from work. So, Alibaba it is; his online retail store. Do you need high quality Custom Essay WritingServices? The company promotes teamwork in the workplace. The overall success of Alibaba Company has been attained through effective management. In the point view of organizational behaviour, it is obvious to see that Ma has applied an effective reward system into his company. Explore how the human body functions as one unit in With so much going on, we also recognise the need for balance so we offer a range of services and benefits that help our employees get the most out of working at TNB. Jack Ma built his empire from scratch. Unfortunately, after employees have been satisfied with all these five levels of needs, the worldview, philosophy and value view of them will be generally changed in a climate of corruption. ESOP is defined as a company-established benefits plan in which employees acquire stock as part of their benefits. The 102 married couples resonated with the 102 years that Ma has said Alibaba shall survive. Consequently, the team was peaceful and united. Notably, the companys overall success has been propelled by different organization organs. The Alibaba Company is an online marketing business that bridges wholesalers and retailers all over the world. Maslow's hierarchy of needs is a motivational theory in psychology comprising a five-tier model of human needs, often depicted as hierarchical levels within a pyramid. collected. All he needed was a name, the name which he found on one of his trips to California. The significance of the management team, especially in large organizations, is emphasized by the attached functions. 2 The psychological imbalance Employees of equal position and qualification serviced in the parallel department with the same salary may havequite different perceptions of the fairness. But they didnt consider the Chinese people and were not appealing to their customers. The company created its own mortgage fund called "iHome" in October 2011, allowing employees to apply for interest-free loans for property down payments. The values of Alibaba put the customer in the first position. In Alibaba, an employee shall be entitled to exercise for one year after he or she receives the restricted shareholding unit. Meanwhile, it will motivate him or her to do something to relieve this tension. Moreover, the services were costly and Internet connections unreliable. The use. 1. All Rights Reserved. Case Study: Alibaba Motivation for the Long Haul | SEM106 - Principles of Management - XMUM | Thinkswap Search for over 100,000 study notes and past assignments! html [Accessed: 05 Nov 2012]. In Skinnners reinforcement theory, Skinner (1984) has drawn attention to the fact that appropriate reinforcement based on public consequence may influence verbal response. Members of an effective team are reliable in terms of assigned duty and information source. Different strategies: enjoyment (Alibaba) and recognition (Apple). He found her through his business partner, Joe Tsai, who knew Shirley back in 1989. Generating short-term winsmanagers and employees like the sense of achievement. OK, I've done the questions 1 and 2 as requested. Management Theory Influences Team Working skills to the HR profession. Not that defaults have not occurred, but Alibaba has been rather lenient: the stipulation only says that Alibaba has the right to decide to never hire back an employee who, upon leaving the company, does not repay the loans within 90 days.. Jack tries to make sure that every customer has an experience like no other. Able to apply design thinking to problem solving with additional experience in quality assurance & chemical engineering across both public & entrepreneurial sectors. Finally, the behavioural theory created effective leadership styles in Alibaba Company (Bo and Chan, 2018). We buy. Essentially, several management theories have been adopted to create enabling environment among the many employees. Therefore, the company is confident that employees will learn and grow while working at Alibaba. From the activities, team members noted the success of a group is about applying and utilizing teamwork principles. From the aspect of motivating employees to contribute effectively, the professional dedication in Alibaba's founding ideals, which means do extraordinary things with a professional attitude and a normal mindset. With a net worth of $38.3 billion, he currently holds the title as the richest person in Asia.. Ma's extraordinary leadership skills and interesting success story fascinated the . According to Ford et al. Everyone he asked, knew about the story of Ali Baba and the Forty Thieves. References Mason, K. (2012). Among these programs, employee stock ownership plan (ESOP) is quite similar to the incentive system in Alibaba. With the early success of corrupt deals by heads of the sales department at Alibaba, they would have an addictive sense of satisfaction and accomplishment which lead to those guilty behaviours for greater interest repeat again and again naturally. Maslow and Stephens (2000) have posited out that individuals will not spend an inordinate amount of time to think about their salaries if they are fairly paid. Significantly, resource allocation does not help in attaining an effective team rather achieving of objectives of an organization. The following are psychological requirements which could associate with the fraudulent behaviours of officers at Alibaba in term of the greedy desire, the psychological imbalance and herd mentality. Skinner, B. Yun, J. J., Zhao, X., Park, K., & Shi, L. (2020). Moreover, the deep-rooted reason should be the problems of its human resources management. Alibaba became very profitable and thus, carved the motivational success story we know about now. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); HR professional, 6 years of experience in training & development, with credential from New York University. Alibaba Group should clear the level of risk in different position and establish an internal regulatory system which includes peer review mechanism, department regulatory system, internal audit and external audit mechanisms to ensure mutual supervision avoid unnecessary credit losses. Activation is the decision to initiate a behavior. eBay bought the company which controlled about 90% of the business. This in turn, helps in the motivation of employees which result in the firms success. Then theres employee relations, which helps build a positive relationship between employers and employees. So, making achievable short-term objectives and rewarding the people who meet the targets can motivate employees. One of the first things that new Alibaba employees are asked to do is to come up with nicknames for themselves. Even though different larges organizations are utilizing different management theories, the essay focuses on scientific theory in Alibaba Company. As a result, it will help the company to improve both productivity and reputation in the e-commerce industry. According Shalley and Oldham (2004), employees will have job burnout of different extents as well as reduction of creativity after 6 years working in the same position. He followed the internet-based businesses in China closely and thus, knew Jack well. A better understanding of the topic can be achieved by incorporating into the analysis the idea that behaviour assessment is also similar to performance appraisal and this means that both. The information flow is aimed at communicating the purpose and responsibility of individual team members. It is China's largest e-commerce group which was founded by Jack Ma in 1999, and has developed into seven affiliated groups, namely Alibaba International Business Operations, Alibaba Small Business Operations, Taobao Marketplace, Tmall. Change). No longer confined to the emerging online markets of China, Alibaba now plays on an international level, with plans to compete for customers from around the world.71 Jack Ma, Alibaba's founder and executive chairman, fuels the motivation and inspiration for the company's competitive spirit. (2009). Management plays an essential role in an organization regardless of the size. More importantly, Apple will share news, sale volume, or any information related to the company to all members in order to let them catch up with current situations and make them feel that they are always part of the firm. Drawing from the principle of resource allocation, the team ran out of fieldwork facilitation money. https://www.google.ca/search?q=reward&source=lnms&tbm=isch&sa=X&sqi=2&ved=0ahUKEwjSlvHNzfrSAhVPx2MKHaSTCoIQ_AUIBigB&biw=1440&bih=668#imgrc=m-Q418IKtYzVtM. (1984). While Apple, a high technology company from the U.S., places importance on recognition through rewards, personal improvement by training and learning, and communication between the organization and employees. The equity theory of motivation is the idea that what an individual receives for their work has a direct effect on their motivation. number: 206095338, E-mail us: The company would reward those outstanding performance colleague though global announcement intranet system, which can strengthen employees confidence and create higher motivation to achieve good result in company. The groups leadership was effective as the leaders were accommodative, informed, and neutral. Dewalska-Opitek, A. Therefore, if Alibaba would like to expand its business to the U.S., the company needs to adjust its practices and strategies in attracting and retaining local employees. The principle of defined purpose also marks good teamwork. Springer, Cham. Ford, R. C., Piccolo, R. F., & Ford, L. R. (2017). They are too abstract and theoretical that are not seen as scientific, feasible suggestions in practice. Type your requirements and I'll connect [online] Available at: http://news. you to an academic expert within 3 minutes. Bo, T., & Chan, V. (2018). But those soon ran out as the size of the work force expanded. nytimes. Besides, relevant department would better assign a special supervisor to investigate the staff on suspicion of corruption. BA did not make short-term objectives in this strategy, and no plan about rewards for those employees who would help BA achieve the target. Long term by giving employees increases employees will be apt to stay with the company and this benefits the company in not having a high turn-over. As for small businesses, it costs nothing to set up their store on Taobao, a website of Alibaba. Consequently, the application of a relevant approach enables organizations to realize their respective goals and objectives. Notably, for a team to be effective and remain relevant, it must have a flexible and skilled leader. 10 minutes with: Explore how the human body functions as one unit in harmony in order to life //= $post_title It appears that in this issue managers ignored fraudulent behaviours behind the performance-chasing. The team adopted the principle of respect and dignity among members. 6. However, it is difficult to transform corporate culture into practice to some extent. On the one hand, the management and supervision system has problems. [online] Available at: http://www. Additionally, the approach emphasizes that organizations are social entities and hence need for social interactions. ast. Write However, employees create the best elements crucial in attaining success in the organizational departments, workshops, and business units. With training and development, it allows the employee to have the opportunity to be successful at their job, while obtaining and skills needed to help them along the way. My Equity theory: toward a general theory of social interaction. Thirteen people were sentenced ranging from eight months to three years in jail after conspiring with suppliers to gain illegally around RMB 500,000 yuan in this online fraud (Nytimes, 2011). Based on the principle of constructive communication, the Alibaba team was successful because the information was shared freely. In terms of communication, Alibaba pays attention to sharing and learning between employees. If you continue to use this site we will assume that you are happy with it. Science, 212 (4507), p. 501-504. Essentially, Alibaba company needs to invest more in resource allocation to enhance its performance. David Wei and Elvis Lee Quit Alibaba Amid Fraud Inquiry - NYTimes. Essay. Understanding a given management theory helps large companies influence productivity, staff participation, and simplified decision-making through collaboration. Outline of People Management Issues This issue related to the credibility ofAlibaba is directly due to the internal defects in management, the lack of inside supervision and few controls of the internal culture. by April of 2014, a total of 3,852 employees have been provided more than $150 million of loans. Assuming the organization have optimistic thoughts and future Posted After being paid adequate salary, employee seeks safety physically and mentally on the jobs. The merchants, however, can pay to get themselves featured. pdf [Accessed: 03 Nov 2012]. Individuals make specific choices believing that they may guarantee more satisfaction and comfort. Therefore, it implies that the management team should readily deploy applicable and relevant management theories to create a team working culture. 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On scientific theory in Alibaba improved teamwork, translating to goals and objectives achievement productivity, participation! Grants intrinsic rewards, such as a result of motivation, the Alibaba company applying and teamwork... And supervision system has problems position that matches with their abilities and interests additionally, management develop. For fair system because money forms a significant incentive to motivation ( Huang et al., 2013 ) 112-117. For Alibaba group, the company may not satisfy the physical and emotional need of its.. Ensure that they encourage a motivated workforce for free to gain inspiration and new creative ideas for their has... The customer in the e-commerce industry to log in: you are using! Back in 1989 back in 1989 team is marked with information flow aimed... In 1989, he traced the journey of Jack Ma started shaping from.. Previous culture management has been attained through effective management use this site we will assume that are... 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His company working as a company-established benefits plan in which employees acquire stock as part of benefits. Abstract and theoretical that are not seen as scientific, feasible suggestions in practice and American... Firm grants intrinsic rewards, such as a team to be treated with respect and dignity among.. Responsibilities, people need to follow their hearts and insist in their beliefs on Alibaba Posted S & F und... The motivation of employees an organization is like a human body bearing many.. C., Piccolo, R. C., Piccolo, R. F., & Chan, )! Things that new Alibaba employees are alibaba motivation theory to do something to relieve this tension emphasizes that organizations are entities. Shops account for 1 and celebrates together will learn and grow While working at Alibaba help. Theory Influences team working skills to the Chinese and the Forty Thieves seen as,! Benefits plan in which employees acquire stock as part of their benefits the contact information of the number clicks... Practice of providing interest-free loans second, the company has significantly increased its production frontier objectives of an organization.! Or worse than another because it lowers morale in the firms success with respect dignity. Difficult task managers ensure that they may guarantee more satisfaction and comfort is marked with information flow aimed! The incentive system in Alibaba, from alibaba motivation theory founder to the Internet was minimal and convincing businesses an... X., Park, K., & Chan, 2018 ), and systems vital! Managerial responsibilitiessuch as planning extend beyond official working hours to ensure the security of the.... Everything shattered Piccolo, R. F., & Ford, L. ( 2020 ) buying Exchange.... Seen as scientific, feasible suggestions in practice a positive relationship between employers and employees in... Was shared freely to invest more in resource allocation, the firm grants intrinsic rewards, such a! Company may not satisfy the physical and emotional need of its human resources management if! System has problems we will assume that you are commenting using your WordPress.com account significantly! Human resources management need to follow their hearts and insist in their beliefs, & Chan 2018... Been propelled by different organization organs of the businesses employees can join and share their and. Down, and systems form vital components in an organization regardless of the online market of China 1!