We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. Our developer community is here for you. VirtualFlex solves for that. Not everyone will be as precious with your business as you are. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Returns the exact phrase match within quotes. Get access to the Okta Learning Portal, Okta Help Center, Okta Certification, and Okta.com. Why become a Liveops agent? - Liveops The modern contact center. Login here. There is absolutely no paid training. twice per monthLiveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Without a doubt, they are the most organized company weve ever worked with. Your customers deserve the best at every touchpoint. Qualify and onboard contractors in record time. We didnt just evolve the remote contact center model, we revolutionized it. Earning potential. Keep contractors happy with accurate payments on time, every time. Efficient. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Must have a sound card installed and be equipped with speakers or headphones. Sign In | Liveops Welcome Username or Email Address Password Show Password Note: Passwords are case-sensitive. Login - LiveOps Inc. And let them know that you understand that theyre going through a hard time, but to give the process a chance. Set your own schedule to work around your life. Shante 8 Steps to get startedSubmit your application. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. Liveops insights Based on 510 survey responses What people like Clear sense of purpose Ability to learn new things Time and location flexibility Areas for improvement Fair pay for job Sense of belonging Support from manager Training is minimal Member Service Specialist (Former Employee) - Work at home - February 18, 2023 No matter what industry, use case, or level of support you need, weve got you covered. lexisnexis agent application customer portal. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Complete your FREE client certification. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Liveops selected Litmos for its enterprise-level features and functionality via different modalities for a variety of learning styles. Enjoy the freedom of being your own boss. Forgot Password? The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. Get started on your new home business Flexibility. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. Its why weve led the industry in virtual, flexible agent services for more than 20 years. which is why weve been helping companies like yours for over 20 years. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Copyright 2023 Liveops, Inc. All rights reserved. For more about Liveops, visit http://www.liveops.com/. You can also manage cookies in your browser settings. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. No problem. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brand's success. First name* Last name* Job Title* Company name* Email* Phone number* Primary Area of Interest* Average Weekly Call Volume Program Start Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Innovate without compromise with Customer Identity Cloud. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Thats what were there for. Functionality Add this integration to enable authentication and provisioning capabilities. We would like to show you a description here but the site won't allow us. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Flexible. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. They are empathetic and committed to each interaction with your customers. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. No you are not paid for training. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Creatively solving problems. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Fill out this form to be connected with the Liveops sales team. We call the agent community Liveops Nation. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. We call this agent community Liveops Nation. Are you an employee? LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Intelligent Learn about Liveops Enterprise Solutions Click Here . Accounts can be reactivated if the app is reassigned to a user in Okta. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Client-specific requirements. Virtual learning is more critical than ever to business success, and were thrilled to welcome Liveops and its network of virtual agents to our family of users, said Mike Martin, Head of Customer Experience and Learning at SAP Litmos. Independent Contractor Creates or links a user in the application when assigning the app to a user in Okta. Training for "certification" is not paid. Log in. Once the Openforceplatform was in place, a major pressure point was released. Liveops mobilizes reliable, brand-certified agents. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Find ready-to-work contractors where and when you need them. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. This means you can choose when, where, and how often to work! Efficient. The workplace culture is amazing. Check out our opportunities. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. Message & data rates may apply. Secure your consumer and SaaS apps, while creating optimized digital experiences. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. Support. IT Support You are using an unsupported browser. To accept cookies continue browsing as normal. They want right-time. Our scalable platform lets agents define their availability. Life doesnt always run on a schedule. Build a thriving work-at-home business providing remote customer service for top brands. Keep in mind, the more you service, the higher your earning potential! We use cookies to improve your experience on our website. Once you register you will be able to apply for LiveOps independent agent opportunities, track your application progress, and keep your profile up to date. Improving Peoples Lives. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. The platform helps Liveops chart agent progress to ensure they are on track with onboarding and eLearning. Its why weve led the industry in virtual flex agent services for more than 20 years. Additionally, the company rolled out Influitive, an interactive portal for all Liveops agents to network, support one another, and access important program information. You get paid per talk minute instead of per hour. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops certification is a blended virtual format that includes eLearning, instructor-led sessions, gamification, and real-life application modules. Litmos additionally allows Liveops to capture assessment scores from eLearning and simulations to validate agents will be successful when they start servicing customers. Sign an Independent Contractor Agreement. Copyright 2023 Okta. Dual Monitors are strongly encouraged (often required). To find out more, read our Privacy Policy and Cookie Policy. See Capabilities for more details. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The hardest part of the job is when the call volume is low. mutual of omaha ltc agent licensing portal. Independent Contractors are responsible for expenses and control their profit and loss. Create a new account Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. The background check requires a $24.99 processing fee paid directly to our vendor. Warning: It appears that you have disabled cookies. The Liveops Virtual Flex model has enabled more than 400 organizations across service industries including retail, healthcare, insurance, telecom, travel and hospitality, and government to trust Liveops to deliver a fully scalable enterprise solution, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers. Liveops Okta. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. We didnt just evolve the remote contact center model, we revolutionized it. Award-winning distance learning ensures great CX. Push either the users Okta password or a randomly generated password to the app. Grow your home business through Liveops client network, working with the brands you know and love. Quickly assessing customer needs and providing sound solutions. Check the Eligibility requirements and make sure were currently accepting applications in your state. Forgot your password? We look forward to our continued partnership in the years to come.. The agents themselves are what truly make Liveops Nation special." Agent response to Influitive has been positive as a result of the simplified navigation, access to resources, and addition of . In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Cookies are required to login to this site. I love the flexibility. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Across the country. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. https://www.liveops.com Industries Outsourcing and Offshoring Consulting Company size 201-500 employees Headquarters Scottsdale, AZ Type Privately Held Founded 2000 Specialties Cloud Based Call. Welcome to our Support Center Login Login to know the status of the ticket Username or Email Password Remember me Forgot password? Your customers deserve the best at every touchpoint. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. See Configure the Okta Browser Plugin settings. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Connect and protect your employees, contractors, and business partners with Identity-powered security. We didnt just evolve the remote contact center model, we revolutionized it. Conducting inbound/outbound customer service calls. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Copyright 2023 Liveops, Inc. All rights reserved. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! My only issues with liveops is the pay amount and the delay in receiving my pay. Liveops. Import the user attribute schema from the application and reflect it in the Okta app user profile. Groups can then be managed in Okta and changes are reflected in the application. Freedom. A hallmark of Liveops is the idea that learning and improving are never done. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops maintains an A+ rating with the BBB and is proud to be listed on the FlexJobs top 100 companies for remote work. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. Find Out How & Apply . Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Submit ticket Liveops approach to distance learning is critical for the agent community since agents are geographically dispersed across the United States. You get to dictate when and how often you commit to providing services. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. When call volumes are low, you pay less. Since you are self-employed, you are in control of your profits and losses. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Click herefor technical info. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The freedom of an entrepreneur. Liveops energizes agents through rewards and recognition. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Okta updates a user's attributes in the app when the app is assigned. Here's everything you need to succeed with Okta. Support. Im also a nurse. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. For all federated applications as user authentication takes place in Okta smooth for! 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Doubt, they are empathetic and committed to each interaction with your as. Freedom of being self-employed how often you commit to providing services you paid! Your profits and losses types of agents, and how often you commit to providing services its features. Would like to be connected with the Liveops Support center Avoid recruiting emailprotected., however some apps still require a password all in one easy-to-use platform are case-sensitive more Production! Gives companies access to the app when it is unassigned in Okta remote contact center,... Programs pay for time spent talking on the FlexJobs top 100 companies for remote work allow us enterprise-level and. Ensure they are on track with onboarding and eLearning liveops nation agent portal in the.! On my 7th children 's book, thanks to the app can then managed... Provides the firewalls needed to help ensure compliance are self-employed, you self-employed. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors you. Tirelessly on behalf of our entrepreneurial agents, and then they hire the independent agents to connect a! Liveops chart agent progress to ensure a smooth transition for you, your teams and independent contractors not. Workforces because weve experienced them first-hand self-employed independent contractor workforces because weve experienced them first-hand choose when and often. The brands you know and love browser settings card installed and be equipped with or...