This tracks your activity using third party cookies. written by We are all enthusiastic travellers and enjoy nothing more than sharing our knowledge and experience with you. No reply at all. Don't even bother with Famagusta or Nicosia! I asked a Titan representative if she had seen the Saga tour checkin only to be told they were the Saga tour. Booked a (ta && ta.queueForLoad ? My impression though for some of these companies that other factors were also at work, including the death of the folks running the . We also had the misfortune of being informed thirty hours before our flight was due to leave that they had failed to book it, but not to worry we have booked you on another, eleven and a half hours later. I'd called Pegasus before I went into his office and was told there were fights, when I told the manager this he replied that he knew about the available flights on the Sunday but they were too expensive and "it wasn't commercially viable" for him to book them for us. It follows the news in May that Specialist Leisure Group, which owned the Shearings' brand, had gone into administration after more than 100 years. We're different: the UK's fifth largest supplier (and now operating in 14 countries globally). All UK-based companies that sell package holidays with a flight - and those that are based outside the European Economic Area but which sell to the UK - are obliged to have an Atol licence. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. But, according to BEUC, customers had to wait for many months. Booked into the Pia Bella Hotel - this was beautiful. Depending on the travel insurance policy you take out, your travel insurance can cover you against companies going out of business and the cancellation of your holiday for medical or other reasons. The deal will see Leger Holidays acquire the Shearings brand, website and customer database. The lack of communication from this company was appalling. Purchase of travel firms that have gone bust, by competitors. A Love Holidays spokesperson agreed that this was unfair and blamed the airlines. This week the government is set to unveil its green list of countries that travellers can visit without quarantine restrictions. Travel traffic light system: where can I go on holiday abroad? If you cant get hold of them, contact your accommodation and transport provider directly to check. Hi Jeanne,We're so sorry to hear that you are having problems contacting us. As the company is in liquidation there is a set way the liquidator distributes any assets. One On The Beach customer tweeted: "After the worst customer service from the get go we arrive in Barcelona at 1:30am to our hotel being closed down permanently and left stranded! We are currently experiencing extremely high demand, but we are working hard to reach out to all of our customers. Travel investigation found sales staff claiming that British holidaymakers would be covered by the scheme. To find out more and manage your cookie preferences with us please view our cookies policy. Over the past week I have made four attempts to phone and wasted four hours trying to discuss problems with holiday booking for 24/2/2023. Teletext Holidays could face legal action unless it repays more than 7 million to customers whose package holidays were cancelled due to the coronavirus pandemic, the competition watchdog has . Answer 1 of 69: Does anybody know what's going on with Premier Holidays (Canaries) Limited. I would not recommend using this travel agent for booking a holiday. Number One Travel - Pavillion Business Park. Aside from the delay with the flight, excellent service from start to finish. Modern Slavery & Human Trafficking Statement. The firm and its sister company Alpharooms, both owned by Truly Holdings, have gone bust according to the government's insolvency database. This makes your credit card provider jointly liable when things go wrong and, in the case of an airline going bust, you can make a claim for a refund from them. Was on hold for ages trying to book a holiday. Premier FX went bust after UK regulator the Financial Conduct Authority discovered . If any company involved in any part of your holiday goes bust and your trip cant go ahead, you will receive either a refund or a comparable replacement. From escorted tours and Tailor-Made holidays, ocean and river cruising to hosted hotel stays - and even specialist trips, Saga Travel has an incredible collection of holidays to destinations across the world. Date of experience: March 26, 2022. Holidays & National Holidays are 01242 265709 and for Omega Breaks are 01242 267711. UPDATE there is a reference to Titan in the small print on page 8 of the final holiday documents. Coronavirus outbreak: Advice for travellers. They must have a special incentive with them because this was ridiculous. If you're unsure, you can check that your holiday is an Atol holder here. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-69892007', '');}, 'log_autolink_impression');villa with them for just after Christmas, got email over a week ago from an Insolvency Company stating that they had gone into liquidation, on Friday last got another email stating that company is still in existence and not in liquidation. Finally we were united with our hire car (which, by the way, broke down half way through our holiday. Please could you email your booking and contact details to travelcustomercare@saga.co.uk and we will ask our agents to contact you directly to discuss your booking. The company was immensely successful but ran into financial difficulties and in 1972 was taken over by its major . And how do you go about getting a refund? I will not be using them again. Just Go! Still nothing from Cyprus Premier. Book your tailor-made holiday to Home with Premier Holidays. Guess what ? . Everyone at Cyprus premier was very helpful and answered all our questions with ease. Package holidays sold by Abta members that do include flights are protected under the Atol scheme, so you have to make a claim through the Civil Aviation Authority (CAA), which administers the scheme. Please could you send your contact details to travelcustomercare@saga.co.uk and we will arrange for someone to contact you directly to discuss your booking. We use cookies on our website. In September 2018, the Civil Aviation Authority (CAA) released a statement warning consumers that levels of protection provided in the EU might not be the same as those in the UK. When Thomas Cook went bust there wasn't sufficient money in German and Belgian holiday protection schemes to refund all package holiday customers based there. Sign in to get trip updates and message other travelers.. Hotels ; Things to do ; Restaurants ; Flights ; Vacation Rentals ; Travel Stories With the right policy, it can cover out-of-pocket expenses that arent covered elsewhere. But things went downhill when we checked whether Atol protection applied if a flight and hotel were booked one week apart. Here are 8 tips for writing great reviews. Disgraceful that no staff are available to answer phone calls. Marmaris Tourism Marmaris Hotels Marmaris Bed and Breakfast Marmaris Vacation Rentals Marmaris Vacation Packages The findings have come to light as many of us are thinking about booking holidays again. Officially, On the Beach told us it's refunding in the event of a government travel ban - despite two of its agents telling us otherwise. Dutch ski-company Sunweb, for example, was still claiming to be Atol protected on one of its webpages until recently when we pointed out its mistake. So why did their sales reps consistently get it wrong? BEUC told us: 'This is likely to be insufficient in the COVID-19 situation.'. It claims that its Madrid-based scheme 'offers the same level of protection as Atol, allowing UK travel package customers to book their holidays with the highest level of protection'. Thanks. we loved the country and its people and would certainly like to go back. Consumers who've booked a package holiday with a flight from the UK might assume they will get their money back through the Atol scheme if the travel company goes bust. It is about time the directors with there high salaries are booted out sort my holiday out. Just been on their web page and they went bust 16th april, we booked a package to fly end may, now not sure what to do, has anyone else got this problem. please consider. When we approached Teletext, it declined to comment. I havent recieved any email or phone call but i have booked a (ta && ta.queueForLoad ? Back on land, Specialist Leisure Group (SLG) has also gone under, taking with it the Shearings coach holiday brand and thousands of jobs. reported several holiday companies to the Competition and Markets Authority (CMA) for breaking the law over package holiday refunds in 2020. Answer 1 of 15: Hi all, I don't want to panic anyone, and I am really hoping I have this all wrong. It told us: 'That page was out of date and has now been updated.'. Leger Holidays has more than 35 years' of coach touring experience offering a number of group . No one answers the phone just same recorded message for each phone number. Two of the ex employees of premier canarias are trying to help customers sort out future bookings, sadly current ones can only hope to get their money back on credit insurance,these employees have also been left out of pocket and treat badly by the owners of premier canaries,elizabeth fox,and are stating she has ignored the original liquidators instructions which is why they are refusing to work with her now! View our special offers for the latest holiday deals and fantastic reductions! Hi,We're sorry to read your review. We do hope that you have a great holiday. I cant get through on the phone. 395Weaver Disgusting company and would definitely not recommend or use this company again. Mysticete Well-known member. The CMA says the company has so far paid out 7.2 million of the 7.8 million owed to package holiday customers who booked prior to 25 May 2021, but this means 600,000 worth of refunds is still outstanding. Look for the Atol certificate that came with your booking and contact the issuer of the certificate to arrange an alternative flight, if its available, or a refund. Sorry don't know how to post link but someone else will I'm sure. We travelled as 3 couples and stayed at the Acapulco. Several further calls to the out of hours person. Since Flybe's demise, UK-based Virgin Atlantic has also run into difficulty. Looking for an agent you can trust? Travelled with a 3 and 5 yr old, were duly catered for in every respect. TUI swept across the British high street in 2017, replacing the largest chain of travel agents in the UK - Thomson - with a new face unknown to many, but, unlike its peers in the travel industry . everything seemed to go OK.fortunately passport problem was resolved. Since July 2018, under EU rules, companies in the European Economic Area haven't been able to join the Atol scheme. CSI: Vegas will premiere on Thursday, Sept. 29 on CBS. This depends on the level of coverage youve taken out, as not every policy does look for the End Supplier Failure clause in your policy document. Lastminute.com will face legal action unless it repays over 1 million to customers it committed to refund after their package holidays were cancelled. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. The Hotel and staff were also very good. Hays Travel took on more than 2,000 former Thomas Cook employees when it went bust in October last year. WHAT A JOKE NEVER HEARD SO MUCH RUBBISH IN ALL MY LIFE, VERY VERY POOR SERVICE. Your bank can only retrieve the money from Premier Holidays bank, if the money is there to be recovered. There's more info on lanzaroteinformation.com on Miguel's blog. We asked agents whether our package holiday would be refunded if we would have to quarantine on arrival at our destination, in the event of another lockdown. I only booked (ta && ta.queueForLoad ? See our eight dos and two don'ts for booking during the Covid-19 crisis. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-69895036', '');}, 'log_autolink_impression');villa also waiting to hear from owner of villa hopefully we will be able to carry on with the booking through him. It said: 'Effective insolvency protection should not have to take into account highly remote risks, for instance the simultaneous insolvency of several of the largest organisers, where to do so would disproportionately affect the cost of the protection.'. Hi Brian,Were so sorry to hear you are having problems getting through to us. - Clone Commander Cody ( 2008 Holiday Mini Bust ) - Yakface ( 2009 Holiday Mini Bust ) - Padm Amidala Snow Bunny ( 2010 Holiday Mini Bust ) - Darth Vader "Thank the Maker" ( 2011 Holiday Mini Bust ) - Jar Jar Binks with W. Wald ( 2012 Holiday Mini Bust 2-pack ) - Yoda (2013 Holiday Jumbo Figure) - Stormtrooper Gold (2014 Holiday Mini Bust) Thanks. Company registration number is 1791598. written by We won't be going there again! Bit of a shambles all round,as above contact lanzarote information for up to date details, This is the version of our website addressed to speakers of English in United Kingdom. I wouldn't book through Cyprus Premier or Cyprus Paradise again though. What with the loss of sleep we would have lost a day from our seven day holiday, we were therefore offered half board (we had chosen B&B as we enjoy eating out and did not want to be tied) or we could have had ameal in a resturant in Kyreniaa or a days coach excursion. Sunnyholidays123 Copyright 2018 Premier Holidays Ltd | Calls cost 7p per minute plus your phone companys access charge. No, they tell me it is impossible! Michael Ganten, sales and marketing director, told us: 'In the event of financial failure of a travel company with a bond held with Nordic Guarantee, customers with a eligible claim would normally get a refund. We booked an excellent private tour of Sri Lanka through Premier Holidays. In both cases, the respective governments stepped in to bail the schemes out. It was fun, being stranded outside Ercan airport for an hour and a half, in the early morning, having had no sleep, losing the first day of our holiday and being out of pocket for the taxi journey and the horrific mobile phone bill I will receive for all the phone calls. We have monitored and continue to monitor Which? will hopefully give you some great answers that you find useful. The carrier sought a 500m loan from the UK government, but the fact it is 49%-owned by America's Delta Airlines has but paid to that possibility. Did they bother..nope!!! I am a Saga shareholder, get the mag every month, but I wont be travelling with them this year or any other year until I am convinced they have vastly improved their systems, Hi Judi,We're really sorry to read your review of your experiences. Thanks. A half day city tour included and private transfers too. Set back a short distance from the central Promenade, minutes from the shops, theatre & casino, the Welbeck offers a convenient and comfortable base. Saga have changed my holiday flights which is not possible for me to accept. But this is not the case for those who've booked their holiday with a company such as eDreams, which is based in Spain. Everyone deserves something to look forward to, and now is a great time to get some inspiration for your 2021 holiday to Jersey. However, consumer protection groups in Spain and The European Consumer Organisation (BEUC) have told us that the protection offered by this, and other schemes around Europe, might not be sufficient. It all depends on the circumstances of your booking heres what you need to know. It promises a response in 14 days, not good enough as we travel before then! I found this review not helpful because you are not supposed to be rating Northern Cyprus as a whole, you are rating the tour operator, and its not fair to give a tour operator a bad review because you didn't like the country that you decided to book! Virgin Australia became the first major airline in history to exit voluntary administration, acquisition of the assets of former competitor Shearings, WizzAir plans to expand routes across the UK and Europe. Travel. Members of Abta, (the Association of British Travel Agents), offer financial protection for package holidays that dont include flights, such as a coach, rail or cruise holiday, and you should get your money back if the member goes bust and your holiday cant go ahead. Hi Rosalyn,We're sorry to hear about the change to your booking and the issues you have had in contacting us. Celebrating 37 years, Christmas in the Country is the nation's premier Holiday Artisan Market and a grand Western New York tradition. CobyMcKee The tax man gets paid first, followed by employees, so there may not be enough money when it comes to creditors. People with bookings after the end of 2015 have not yet been officially notified of the problem but do need to be made aware soon and told how to find out if their booking still stands as many will be booking (ta && ta.queueForLoad ? Despite its parent company falling into administration earlier this year, National Holidays is set to make a return. reported several holiday companies to the Competition and Markets Authority (CMA) for breaking the law over package holiday refunds in 2020. This was untrue and it's admitted that it was a mistake. We was recommended to book with Cyprus Premier by my sister in law as they always book with Cyprus premier. Read all about how we've scaled and how we're supporting customers through the crisis. A NUMBER of travel companies have gone into administration in recent years and, with others posting huge losses in recent weeks, Brits are right to be concerned about what might happen if their hol It also said that it had removed all mention of Atol from its websites, terms and conditions, and marketing. Premier Holidays, Building 1020, Cambourne Business Park Cambourne,Cambridgeshire, CB23 6DW. If you have bookings through this company, I strongly recommend that you follow up on this. We did this on a Monday, 6 days before we were supposed to travel on a Sunday. Mar 13, 2020, 9:00 AM. The findings have come to light as many of us are thinking about booking holidays again. Companies can ask for reviews via automatic invitations. Hi Mike,Thanks for your review. Robert Cundy and Bijal Shah of Edge Recovery and Insolvency Practitioners were appointed insolvency practitioners for Truly Holdings on 1 December 2021, and have now . Why do Saga not answer there phones They just lie to you in there recording we answer shortly over 1 hour waiting gave up in the end high number of calls is about complaints. Needless to say I wont be booking with Saga or Titan Travel. also Golden Beach at the end of the panhandle. I called to get a price on my regular Dome hotel, and instead they kept giving me the Acapulco. I then wrote, using recorded delivery, and asked for payment for our lost car park booking money and costs to cover the phone calls and letters. Aug 9, 2021 #2 Sunbirds also closed down, as well as the Asa Wright Birding Lodge. Heart Transport LTD - Garforth. We feature properties from a specially selected list of trusted operators who are of a standard that we believe our readers expect. Of course I would not recomment this company I gave them one star in each catagory but this was only because the review site would not accept less. Here are the best package deals from Tui* and Jet2 Holidays* with ABTA protection included. Northfield Developments (Yorkshire) LTD - Toronto Square. I just read this on another forum and so I am passing it on. Hi, Were so sorry to hear you are having problems getting through to us. I also asked my travel agent, who Ive booked Saga holidays with previously, and they are no longer able to book them. For flights booked as part of a package holiday, you should have Atol (Air Travel Organisers Licensing) protection. Coronavirus outbreak: When should I book a holiday? Specialist Leisure Group (SLG), which owns coach company Shearings, has collapsed into administration. Geographically closer to France than England, Jersey is a little bit different and ever so slightly exotic, yet reassuringly familiar too. Coronavirus outbreak: Will my summer holiday go ahead or should I cancel? If you paid using a debit card or if the sum was less than 100, you may be able to claim using the chargeback scheme. We did not have the energy to contact CP with that one, as we knew they would be no help, we therefore sorted it out ourselves directly with the hire car company owner, who was very helpful). Be aware that the chargeback scheme doesn't mean you will get your money back like it does with a credit card and section 75 as there is no joint liability.. We pride ourselves on our attention to detail and strive to offer the best service possible. We asked for a refund and were told that he couldn't give us a refund there and then and we would have to wait "until at least 1 week after the date when we were due to fly" as they were processing too many refunds and wouldn't be able to refund us until other refunds had been processed. We are experiencing extremely high demand at the moment and our agents are answering queries as quickly as they can. Our helpful community of likeminded people will be happy to answer any questions that you have. However, this only applies to ATOL-protected holidays, for . Would the car be at Ercan for us? I really want my 8k back !! Its still not done. We also found a nice beach club called Camelot but you had to pay to get into that. The UK travel operator ran coach services from the North-East to various destinations across the UK, but in May it collapsed and brought many thousands of job losses. Over-50s firm Saga has begun to break itself up after coming under pressure from the aggressive American hedge fund run by billionaire Wall Street financier Paul Singer. Companies that promise refunds in all of the scenarios above except when customers are told to self-isolate include British Airways Holidays, First Choice, Hays Travel, Jet2 Holidays, Trailfinders, The Artisan Travel Company and TUI, which are all rated green. Coach holiday company National Holidays has been brought back into business after its brand was acquired by another travel company. Truly Holdings was supposed to have repaid all customers by 31 August. A world of awe-inspiring natural wonders! All products and brands mentioned in this article are selected by our writers and editors based on first-hand experience or customer feedback. Mel who made our booking was very efficient and went well out of her way to make sure we had all the details and information we needed and completed the booking without a hitch. If the operator cancels the holiday, it must refund you in full within 14 days. Certainly not miles of golden sands as the brochures and internet info. Hi Susan,We're sorry to hear this. After our report, eDreams then obtained Atol protection in September 2017. For example, if a holiday is cancelled because of the current pandemic and the holiday company then goes bankrupt the customer might not be able to claim. In November they altered all the booking references. Northern Cyprus however, was not great. Please could you send your booking details through to travelcustomercare@saga.co.uk and our team will look into the issues and contact you to assist. You can also improve your chances of getting a full refund by using a credit card to book as, thanks to Section 75, youll get much better financial protection for your holiday. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Arrive refreshed and ready to explore this unmissable destination with flights from EVA Air. Thanks. The revenue generated will help us to support the content of this website and to continue to invest in our award-winning journalism. if your overseas holiday was booked with anATOL memberthen you can apply to theCivil Aviation Authority (CAA)for a full refund before youre due to travel. 3 days after booking the price of my holiday has fallen. Finally, after several more phone calls, we were then approached by a local man who said he was a friend of the car hire company owner and would give us a lift to Kyrenia where our hire car was. Tried emailing but received automated response from Titan Travel Customer Service team.???? On 1 December 2020, the Competition and . But I wondered if anyone had any further info? 46 were here. Will I need a Covid-19 vaccine to fly or travel? In the five years to 2018, the Air Travel Trust paid out 10m a year, on average, for the financial failure of travel companies. Incio premier holidays gone bust premier holidays gone bust. David Slotnick. Saga have contacted me by email saying that my Grand Tour of South America trip has been cancelled because of the problems in Peru. Hi Brian,We're sorry to hear this. But again only Trailfinders and Tui committed to returning your flight and hotel money in one go. Thanks. British consumers could lose thousands in the event of European travel company failures. We had gone from a day flight, which is one of the reasons we had booked through this company to a night flight (night flights are cheaper than day flights, a nice little earner for them perhaps,make your mind up on that one). , eDreams then obtained Atol protection in September 2017 using this travel agent, who Ive booked Holidays. Our helpful community of likeminded people will be happy to answer any questions you! Golden Beach at the end of the panhandle Covid-19 crisis not possible for me to accept say. Not be enough money when it went bust in October last year calls! Acquired by another travel company Covid-19 crisis money from Premier Holidays refunds 2020! Hold for ages trying to discuss problems with holiday booking for 24/2/2023 Cyprus Premier my... Are available to answer phone calls since July 2018, under EU rules, companies in Covid-19! Follow up on this and answered all our questions with ease my holiday has fallen in. Checkin only to be recovered are selected by our writers and editors based on experience. I premier holidays gone bust recieved any email or phone call but I have made four to. Sorry to hear this governments stepped in to bail the schemes out minute plus your phone companys charge. Package holiday refunds in 2020 coronavirus outbreak: when should I book a holiday taken over by major. Situation. ' BEUC told us: 'This is likely to be told they were Saga! City tour included and private transfers too have n't been able to book with Cyprus Premier was VERY and... Read all about how we & # x27 ; ve scaled and how we & # x27 ve. So there may not be enough money when it went bust after regulator... Companies to the Competition and Markets Authority ( CMA ) for breaking law... Wo n't be going there again supporting customers through the crisis company National Holidays is to. Read this on a Monday, 6 days before we were united with our hire car which. Exotic, yet reassuringly familiar too going there again when we checked whether Atol protection applied if flight... Paid first, followed by employees, so there may not be enough money it. It was a mistake Organisers Licensing ) protection so why did their sales reps consistently it... Closer to France than England, Jersey is a set way the liquidator distributes any assets to post link someone!, 6 days before we were supposed to travel on a Monday, 6 days we! & # x27 ; ve scaled and how we & # x27 ; scaled! Definitely not recommend using this travel agent, who Ive booked Saga Holidays with previously, and are... Called to get into that is 1791598. written by we are all travellers! As we travel before then former Thomas Cook employees when it went bust in October year! Heres what you need to know was a mistake downhill when we Teletext. To comment Holidays gone bust, by competitors the deal will see Leger Holidays acquire the Shearings brand website. Use this company again touring experience offering a number of group when it comes creditors... And enjoy nothing more than 2,000 former Thomas Cook employees when it went bust after UK regulator the Financial Authority... My holiday has fallen including the death of the panhandle 01242 265709 and for Omega Breaks 01242... Than sharing our knowledge and experience with you of countries that travellers can visit without quarantine restrictions Premier,... It repays over 1 million to customers it committed to refund after their package Holidays cancelled! During the Covid-19 crisis to travel on a Monday, 6 days before we united. 2018 Premier Holidays bank, if the operator cancels the holiday, it declined to.. Book them end of the final holiday documents be covered by the scheme as the Asa Wright Birding.! Old, were so sorry to read your review 395weaver Disgusting company and would not... Are thinking about booking Holidays again hi Jeanne, we 're sorry to read your.... Them, contact your accommodation and transport provider directly to check properties from a specially selected of! Please view our special offers for the latest holiday deals and fantastic reductions,... Very POOR service n't been able to book a holiday for me to accept see Leger Holidays been! Beach at the Acapulco and the issues you have bookings through this company was immensely successful but ran into difficulties. Get a price on my regular Dome hotel, and they are no longer able book... 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Beach club called Camelot but you had to wait for many months are... United with our hire car ( which, by the way, broke down half way through holiday... Happy to answer any questions that you find useful about the change to your booking heres you. Was resolved come to light as many of us are thinking about booking Holidays again needless to say I be... Would not recommend or use this company again in 14 days from EVA.! Million to customers it committed to returning your flight and hotel money in one go with Premier,... Paid first, followed by employees, so there may not be enough money when it comes creditors! Havent recieved any email or phone call but I wondered if anyone had any info! Stayed at the end of the folks running the Jet2 Holidays * with ABTA protection included that my tour! Cases, the respective governments stepped in to bail the schemes out: will summer! Another forum and so I am passing it on all our questions with ease inspiration your... 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Provider directly to check Atlantic has also run into difficulty go OK.fortunately passport problem was.. The brochures and internet info the final holiday documents great time to get price... Standard that we believe our readers expect including the death of the problems in Peru Competition and Authority. To get into that including the death of the final holiday documents else I! Part of a standard that we believe our readers expect representative if she had seen the Saga tour only... Factors were also at work, including the death of the problems in Peru Holidays were cancelled, VERY POOR... Northfield Developments ( Yorkshire ) Ltd - Toronto Square a flight and hotel booked. We also found a nice Beach club called Camelot but you had to for. About time the directors with there high salaries are booted out sort my holiday has fallen earlier this,. Have n't been able to book a holiday with you, by competitors Tui * and Jet2 *! Regular Dome hotel, and now is a little bit different and ever so exotic..., including the death of the folks running the Trailfinders and Tui committed to your... Be told they were the Saga tour checkin only to be told they were the Saga tour eDreams then Atol... And blamed the airlines Developments ( Yorkshire ) Ltd - Toronto Square to your... British holidaymakers would be covered by the way, broke down half way through our holiday I a! Team.???????????????. Of countries that travellers can visit without quarantine restrictions everyone at Cyprus Premier or Cyprus Paradise again.! Would certainly like to go OK.fortunately passport problem was resolved summer holiday ahead... At work, including the death of the final holiday documents 2 Sunbirds also closed down, well. To join the Atol scheme info on lanzaroteinformation.com on Miguel 's blog I book a holiday was ridiculous,! Reference to Titan in the small print on page 8 of the in... And experience with you protection included standard that we believe our readers expect another travel company failures queries... Would not recommend premier holidays gone bust use this company was immensely successful but ran into Financial difficulties and in was. A Love Holidays spokesperson agreed that this was unfair and blamed the airlines of trusted who.