Shein returns are simple and direct. In this article you will know all the reasons why this happens. I recently returned a item and never received the shipping label, but I did get my full refund. The package, Your email address will not be published. Further click on return to start the return process. Manage Settings Shein will take typically 4 to 14 business days to refund. This is not the return address and will affect processing your return. Returns and exchanges will be free if it's your first time returning. I went ahead and messaged their customer service, and they responded saying that the reasoning was because I was a "valued customer". If you want to return just one item in an order of multiple, you can do that. An example of data being processed may be a unique identifier stored in a cookie. Is this going to affect the return at all? Lets say, there are multiple users from a single region who applied for a return. Should I still return the dress? Returns are processed directly through the Shein App. See Also: Is Shein a Legit Company? You can also check out our other guides on Academy, Target, Urban Outfitters, Whole Foods, Office Depot, andAmazon Return Policy. Is it going to happen in future returns? Full of $#*! this is randomly selected by our system and is not applicable to all.). What you do at the time your order is refunded after receiving it should be your decision. However, if you have any questions in your mind then ask us in the comment section below. Brand names used on our website are trademarks of respective companies. Returns are typically processed within 7 days of receiving your package; however, as of January 2022, due to COVID-19 circumstances, refunds are taking approximately 10-12 days . Return Time & Order Status. You simply login to your account and start your returnNO receipt required. I guess its cheaper to issue a refund with no return. I am still awaiting my refund. Let's use the below example to show how this works. Or how did you get in touch with someone? SHEIN is the world's largest online fashion retailer, with an impressive selection of casual and luxurious clothing. And, it keeps customers' attention, I suppose. Watch on. If you are making SHEIN return without original packaging then contact customer support first. This brand has very cool return policies for its customers. Most SHEIN users have faced quite a few drawbacks due to issues related to the delivery of the order and other difficulties like returning it. This was a question I was getting a lot as their policy is confusing. You may choose to swap your item for a different size if it doesnt fit as expected. Shein allows their customer to return items via mail within 45 days of ordering online. Return Method: Exceeds The Return Time Limit. Refunds do not include the original shipping fee and insurance cost. 1) Express Shipping is not available for P.O. The order total was $100 & a refund of $80 was processed. Copyright 2000 - 2023. How does it work? Your blogs are really amazing with lots of information. You can follow the simple step-by-step guide below: Step 1:sign in to your SHEIN account and click on My Orders to select the order you wish to return. The receipt for the order should be provided along with the return package. SHEIN problems: if SHEIN has sent your order and for some reason it has not been linked to the tracking of the order, it will never be known where the order is at all times and therefore even if deliver it they will not know if it was delivered or not if they will consider it lost. An exchange will be issued if your requested item is in stock. 2. You required the original receipt for return. Provide the order number so that they can more quickly locate the problem. Shein does not accept the following returns: Yes, Shein accepts returns up to 45 days after purchase. Thats still nice of them ! Also, you cant return damaged, stained and used products. On Shein : r/OnlineShopping. Step 4: Click "View" to download and print your return label. 2. 10. Shein has also been known to accept products that include the tag unattached; however, that is not written in their return policy. If the reason you dont like the item is because of damage from the wash, you need to contact SHEIN directly as you stand a good chance of getting a refund. Instead, they provide you with a refund, immediately. Because sometimes SHEIN has accepted returns without original packaging. But the fact that SHEIN reimburses you having received your order is an exception that I am explaining to you today. The consent submitted will only be used for data processing originating from this website. Do note that the 45-day rule is not from the date you receive the product, but from the date you order it. Theyll then process the exchange once they receive the return package. Open the SHEIN app and go to the "My Orders" section. But was received on 4/21/22 The order # is GSUN1B6420004MP "Firstly, what I notice with the response from Shein with regards to the reviews Shein is very selective with their response. Follow the final steps and choose the option for your return. Then just drop it off at your local post office or arrange a USPS pickup from your house. So, if you got this type of free service then dont feel suspicious. This means you can return as many items from the same order together for free in one package. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Why my SHEIN package says delivered but not here? Returns are available in both ways, in-store returns and online purchased items at www.shein.com. SHEIN Returns in a Nutshell. If an item is marked as non-refundable at the time of purchase, you cannot return it. SHEIN sometimes allows its users to keep the package that they wish to return. Here is the step-by-step guide to returning your item to Shein. But thanks Shein. May 17, 2022 By Laura Ritterman 1 Comment, Last Updated on May 17, 2022 by Laura Ritterman. If your purchase item does not perform as you expected you can return it within 45 days from the delivery day. Hi Tammy Shaffer, [2023], Sinsay Reviews: is the clothes reliable to buy? Yes, you can return an item to Amazon without the original packaging. Those left dissatisfied or looking for a return or exchange encounter another infamous problem of the company. Hi, there was no receipt in bag when I received it, 6 items. How To Cancel An Order On SHEIN_____New Giveaway Channel: https://bit.ly/3Dde2Io_____. Return Steps. You have nothing to worry about and it is totally harmless if you find that you have got a refund even without returning the delivered order. For the first item(s) returned from your order, the return is completely FREE. Before going to start your start, we recommend you to contact customer service and explain the whole issue to the support agent. There will be a "return" button beside each item. Why does SHEIN refund without returning the item? After the successfull returns process, customers will get their money back within 48 hours via SHEIN wallet. I bought a swimsuit that is faulty. I have received other packages from China that I ordered after this. . Turns out shes a huge fan of their affordable, trendy styles. Drop it off at your nearest post office or any courier service to the address available on the return label. For returning items, we provide one Free Return label which you can use for your order. Select the order you want to return. Note:Theoriginal shipping feeand the insurance arenon-refundable. c. If you receive a damaged/defective item, SHEIN Customer Service should be notified within 24 hours of receipt. This shopping website getsmixed reviewsfrom their consumers; some customers are satisfied while some are not. Open SHEIN app, log in to your account. Return an item without returning it? The Shein Return Policy. 1.Sign into your SHEIN account. How to Sell SHEIN Clothing and Make Money Reselling Fashion EASY! SHEIN is one of the largest fashion items selling brands. Shein will pay for your first return on an order. However, there are a few exceptions to this policy. Why did they charge me for a shipping label on my very first return?? Jewellery, costume jewellery and other accessories (except scarves, bags and blankets). What does United States arrived at local facility mean SHEIN? Return items within 45 days from the delivery date. All the original tags and labels must be attached to the products. SHEIN will also let you use your own shipping method at your own cost if you'd rather make your return that way. If you want to return a purchase, you must do so within 35 days of the purchase date. Dilha is a writer who loves composing poems and going into deep research on all kinds of tech stuff that they dont teach in school. 6. Not happy with your purchase? Moreover, they do accept the return of select orders and send in their representative to collect the package from you. Where did the message appear? Ganni Return Policy How Do I Start My Return | Updated 2023, How To Cancel A Carhartt Order and Get Refund | 2023. So dont panic if you get the advantage of keeping the order. Sign in With Google. How to get a refund on SHEIN without returning it? Order #123456 totalled $100, and the first payment of $25 was made at the time of purchase. On the other hand, it can also turn out unpredictable. 3- Next, click on Return & Refund Record. I recently got a dress from Shein and it didn't fit me. To create this article, volunteer authors worked to edit and improve it over time. [2023], VAT and Customs in Cider, do I have to pay them when I place an order? You are welcome to keep the item without returning itno return label will be sent. While return policies vary by country, the Shein return policy for purchases in the U.S. is fairly straightforward. SHEIN just doesnt want to be pestered with simple product returns. Set up a reliable system for returns and refunds. Read Also: How To Get Free Clothes From Shein, See Also: How To Get Free Shipping On Shein On Sundays, Check Also: How To Collaborate With Shein, Visit Also: How To Leave A Review On Shein For Points, Sent 3 items back on the 18th of march .not recieved refund yet can you tell me when it will be refunded thanks . ANDROIDNATURE | 2023 | ALL RIGHTS RESERVED. Experienced people will reply to you. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. This generally happens when the cost of the purchased item by the customer is lower in value. Luckily, Shein doesnt count the time it takes you to mail back your returned product. An example of data being processed may be a unique identifier stored in a cookie. If not put new label over it. The first return on your order is free. You can use a Shein-provided shipping label, which will deduct a $7.99 shipping fee from your refund, or you can choose and pay for your shipping method. Step 3: After typing in the reason for the return, click "Submit" and print your Return Label. Our 24/7 customer service is always here to help. All users who are reimbursed think that they have been for reasons that are usually far from the real cause, which is usually more technical. I'll probably wait for the refund to reflect back on my account and maybe give it to a friend! They now say it will take an additional 3-5 days making for a long 10-15 day wait. i would like to return hem but when i get tp PEP stores i am told i need a token for each item whilst Shein only issued 1 token.Please help. can someone please tell me what is the actual returns address for clothes i want to return from Ireland. Shein's return policy offers 45 days to return to their customers. Shein accepts returned items that are unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. Were you told immediately that you would receive a refund without returning, or were you told a few days later? You should also check with Amazon to see if the item can be returned without its original packaging. Shein has a very good return policy. Your refund will be processed within 7 business days. It is obvious that damaged products might not work and these will not give your money back. I did return an item but did not receive the label and did not receive a notification that I can keep the item. If this is your second return from the same order, youll be responsible for the shipping cost. ". Keep the tags and stickers on the product when trying it on. Good Morning , I received a top this morning . If you are looking for how to get a refund on shein without returning item then you are in right place. SooooI guess Ill keep it for my next skinny formal event , same thing for me trying to return 40$ boots. Same thing happened to me! But it is totally depend upon SHEIN order management system. Dear Linda Neczaj, Continue with Recommended Cookies. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/460px--2022-10-07-.jpg","bigUrl":"\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/349px--2022-10-07-.jpg","smallWidth":460,"smallHeight":738,"bigWidth":349,"bigHeight":560,"licensing":"