But if you're watching a TV show or movie and hear audio describing the scene, it's possible a different kind of accessibility feature, usually called Descriptive Audio, has been enabled. I don't use Netflix any longer, so I can't say how you change the track being used. California Consumer Privacy Act | Next, try changing the settings on your Roku. Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo. To do a factory reset, hold the power button on the Roku remote for fifteen seconds. You can also turn off narration on your Roku from the Accessibility options. After you are done with the above steps, you will notice that the audio descriptions are turned off. Steps are HOME, SETTINGS, ACCESSIBILITY, AUDIO GUIDE, SELECT AUDIO OFF. Select Screen Reader.. This audio guide reads text and all that is on. Click on a title such as Soul, you will see a full feature screen describing the movie. You can disable the audio guide feature by either pressing the * key four times quickly on your Roku remote, or from within the options in Settings>Accessibility>Audio Guide. Sorry it didnt work for you! A Roku essentially makes any TV a smart TV. Audio description is a narration of what is happening onscreen, including actions, expressions, and other visual details. Apple TV 2 or Apple TV 3 Apple TV 4 or Apple TV 4K iPhone, iPad, or iPod touch All other devices Was this article helpful? The easiest method is the same way it gets turned on by accident: hitting the star/asterisk button on your Roku remote four times in a row. To have your Roku or TCL smart TV speak menu options aloud, just look down at your remote and quickly press the * button four times. Your email address will not be published. On most TVs, audio description can be turned off by pressing the "Audio" or "AD" button. Thank you so much truly appreciate this tip, literally save me a headache to watching two men getting frustrated. Scroll down to "Descriptive audio" and press the OK button to turn it off. From the Roku Home screen, go to Settings > Accessibility. If that doesnt work, try searching an apps accessibility settings. So why has Roku added this feature? Then Accessibility > to Audio Description. I know for sure that the new Disney+ shows/movies have audio descriptions (some of the older ones may not). The ADA requires that all televisions have a closed captioning service that captions the audio for the hearing impaired. electronic voice in background when changing tv channels. There are a few reasons why your TV might be narrating to you. One way is to press the Menu button on your TV remote and use the arrow buttons to select the Settings option. The audio description feature is generally found in your TVs Settings menu under Accessibility. The HBO Max mobile app is on all major mobile devices and there is no difference between iOS and Android phones. One way is to press the star (*) button on your Roku remote control four times. If youre having trouble getting your Roku to stop narrating everything, youre not alone. If youre using a Mac, go to System Preferences > Accessibility > and toggle the Descriptive Audio switch to OFF. The second is via software. Fixed mine. Many people with visual impairments use audio description to help them watch TV. Subscribe 386K views 4 years ago Roku TV Turn Off Narrator - Roku TV How To Turn Off Voice - Stop Audio Voice Guide on Roku Streaming Player Device - Easy Step by Step Guide Tutorial. Here I have shown how you can disable it so keep reading. Press the Fast Forward button twice. There were audio descriptions but honestly, they were so good I thought it was part of the movie at first (and I was doing things around the house) but I realized that what I was actually hearing was the audio descriptions that are provided for those who may not be able to see all the details. Hi. To turn off the audio guide, you'll need to find the control panel. This totally worked thank you. You've selected the secondary audio track from the video that's playing. Press the option * key 4 times. 1 How do I turn off audio description on HBO Max Roku? If youve already restarted and updated the app, then it could be a problem that occurred during installation. Here is a simple step-by-step fix. Sometimes there may be a glitch that causes the app to do things its not supposed to do. If you find your Roku suddenly narrating everything, you may have accidentally enabled one or both of the platforms voice features: Screen Reader and Descriptive Audio. Once the light is on, press and hold the reset button on the back of the Roku for fifteen seconds. Its the check or plus icon in the Disney feature descrip screen. I am not a Roku employee. Navigate with the arrow buttons to "Accessibility" and activate it by pressing "Enter.". If you are having the same issue despite turning accessibility off on the tv, app, etc. Heres how to do it: Im guessing this will be fixed eventually so we can turn Auto mode back on, but for now if youre like me and want to watch Disney+ on the Roku on your tv without audio descriptions, hopefully this works for you too! It narrates everything that is being displayed on your TV screen and helps the users to navigate through the UI without looking at the screen. In the lower-right corner, select Audio and Subtitles.. First, make sure your Roku is up to date. Here's how to do it: does not work on all my Roku someone talking on Disney only, Same here. You can also turn off narration on your Roku from the Accessibility options. I also use Roku, but this fix did NOT work for me on ABC. It's always off by default, but many streaming services like Netflix, Hulu, HBO Max, and others support an accessibility feature known as descriptive audio which narrates descriptive information about scenes in addition to the usual dialog, sound effects, and soundtrack. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The voice guide is also known to describe the menu options to visually impaired people. Customers can also turn Audio Guide on or off within the Accessibility category of the Settings menu. I have mentioned below the steps for disabling audio descriptions for Sony Bravia: To turn off the unwanted audio descriptions on your Sony FULL LED TV, use the remote control and follow the steps: If you dont own a TV box, then use a satellite decoder for your Sony TV. Its not just the app, its the website too. There are two ways to turn off Screen Reader. To deactivate the voice narrator goes to the Settings. Press the Home button 5 times. There are two ways to turn off Screen Reader. First, try going to the Settings menu and finding the Accessibility option.Disable the VoiceOver setting. How do I get my Roku to stop narrating everything? There, you can change the settings to either Off or Low. To disable it for cable, you need to turn off the cable network's Secondary Audio Programming (SAP). Some bugs are remedied with new updates. If that didnt work for you a commenter left these instructions in the comments: I found it inside of the Disney+ app area. Disclaimer: Some pages on this site may include an affiliate link. So glad it worked for you! One way is to try and talk to her about it. The cookie is used to store the user consent for the cookies in the category "Analytics". Definitely try going through all your tv, speaker settings etc. I checked ABC and the show I was watching does have this feature. I see this post as the top rank for this problem. Go to the Audio menu then select English, not English [Audio Description].. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Luckily, this can be fixed on any device that supports the HBO Max app. Your email address will not be published. This is a common issue that can be frustrating to deal with. In the upper-right corner, tap the Audio and Subtitles button. Uninstall the app, download it again, then run the app. Nothing worked but THIS WORKED!! Rolling Loud Music Festival 2023 | Live Stream, Lineup, and Tickets Info, Where To Find Saved Audio Messages On Iphone Ios 15. It only goes to CC and when you go into accessibility, it does give you the option of turning the voice guide off/on. Every steaming app is different, but here is a brief guide to where you can find the descriptive audio controls within several of the most popular streaming apps. . Necessary cookies are absolutely essential for the website to function properly. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Let us know about your experiences in turning off the audio description in the comment section below. Every time I go onto the ABC channel the audio description is on during the play back of the show I want to watch on both the newer stick Roku and older puck. Fix 4 - Disable Audio Guide. Yes this worked for me!! Audio descriptions are useful for people who are blind or visually impaired, as they provide context that isnt obvious from only hearing dialogue and music. How do I get the girl to stop talking on Roku. It worked for this set (at an airbnb home), anyway! Hit star on roku. First, restart the Roku by pressing the Home button. Then, use the arrow buttons to select "Audio & subtitles" and press the OK button. 12 tips and tricks to use your Roku remote, How to replace your Roku remote if it's lost or broken with a guide to every type of Roku remote, How to reset and re-pair a Roku remote if it's not working, How to use Roku search to find content across channels. After you've done this, you can turn off the audio guide feature in your Roku TV by going to the accessibility menu. The Options button is located just below the directional pad and at the right-hand side of the Roku remote. Enabling this voice guide will allow the TV to provide voice guides for actions like changing the channel or adjusting the volume, or even reading out information regarding the current and upcoming programs. OMG Thank you, THIS FINALLY FIXED THAT ANNOYING Audio! How do I turn off video description on Roku? Be sure to check through any and all settings on your tv, speakers etc! heres a workaround for now! Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Thank you for getting to the bottom of the issue. Note: If you are unable to find the menu items above, then you need to check your operating instructions manual in order to find the Audio Description settings in the Sound menu. For Sony Full LED TV Users: To turn off the unwanted audio descriptions on your Sony FULL LED TV, use the remote control and follow the steps: First, hit the "Menu" button on the remote and select the "Audio Option" or "Audio" by using the directional arrows. Enter the model number and then click on the Search button. When the light turns off, release the button. In the app, start the video, then hit pause on your remote. How do I turn off audio description on my TV? Ben Patterson How to Turn Audio Descriptions Off on Roku for Disney+ If you've checked all your accessibility settings on the Roku (by pushing the star button while in Disney+ watching a movie/show) and you're still getting audio descriptions, you'll have to change the audio settings on the Roku itself. Another way to turn off descriptive audio is to open the Roku channel store and search for the "Title Menu" channel. THANK YOU SO MUCH! Save my name, email, and website in this browser for the next time I comment. You can set this option to On or Off. Ive been looking for this answer all day! Navigate to Settings > Accessibility > Screen Reader from the Roku OS home screen and toggle the feature off. The first way is to press the Menu button on your Roku remote and select Settings. To disable audio guide for good go into settings> accessibility> scroll down to shortcut> disable. Always focused and dedicated to achieve the pre decided goals. Thanks for the tip but this unfortunately didnt work for me! Once youve found it, select it and toggle off the Video Description option. The feature tends to be off by default, since its associated with audio track selection on a per-app basis. Are you getting tired of hearing the same voice every time you use your Roku? Hopefully youll figure it out! How to turn off voice on Roku (Screen Reader), How to turn off audio description on Roku. To find titles that support Audio Descriptions visit Amazon's Movies and TV Shows with Audio Descriptions for a complete list. Screen Reader is convenient for visually impaired users who need extra help navigating the Roku menus. Do you find yourself talking to your phone more than youd like? I haven't used that channel, but try press the * button on your remote and see if there's a choice of audio track. Does anyone know how to take this off? There are a few ways to get your TV to stop narrating. Quick tip: It's easy to accidentally turn on Screen Reader this way. Big thanks to Jessie at Roku Support, sorry for being a jerk. This cookie is set by GDPR Cookie Consent plugin. IVE BEEN LOOKING FOR THE ANSWER THE WHOLE DAY, EVEN CALLED SUPPORT BUT IM LIKE 10000+ IN QUEUE! It is at this point that you can TOGGLE it OFF or ON at this point. Your video should now be working properly. How To Turn Off The Audio Description/Narration On TV? Go to Settings > System > Accessibility and disable the "Narrate On Startup" option. Heres a guide on how to take off audio descriptions on HBO Max. I am using version 9.2. Click the middle of the circle button on your Firestick remote. The audio description bug has been ongoing for quite some time. THANK YOU! Required fields are marked *. 1. Terms of Use | Click the Sound page on the right side. Change your settings so that just the language you want will play. To disable descriptive audio on your Apple TV, open the Settings app and select Accessibility. Thanks for the note! By adding this, Roku can make itself stand out from the competition. Since its release, HBO Max has been plagued by a bug that has audio descriptions as a default setting for many movies and shows in its catalog. You can access both the website and app for HBO Max. It was very simple. The narration can also be turned off if you dont want it. 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