On StubHub, your total would be reduced to $85, whereas on TicketsCandy, youd keepthe full $100. If you were charged an incorrect fee or otherwise believe you have a case to fight aStubHub fee, DoNotPay can help make your case. Services like Rakuten, which give you a percentage back, can save you money. Im so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably dont care about have they already charge your card, Thank you! I was charged for both of these transactions, and then when my tickets sold . selfie museum Q: What payment methods does StubHub accept? The only real solution here is to keep your guard up. I am a bot and I swapp'd some of thy words with Shakespeare words. Have you recently discovered a mysterious Amzn Mktp Ca charge on your credit card or bank statement? Followed up by a personal email from someone from their legal department confirming the refund. Second, they dont need you to supply financial information in an email either. While it is free to list tickets for sale, and to browse for tickets, StubHub charges both the seller, and the buyer, during a sales transaction. Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies royal banking online banking Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? Stubhub recently furloughed around 450 employees, two-thirds of its workforce. accelevents If theres enough info, they can steal your card or even your identity. Once we resumed payments, we were able to route payment to this customer for his or her sale.. Currently, at StubHub, you can purchase gift cards up to $1000. Stubhub is the most popular place to resell concert tickets. These include traditional paper tickets, mobile tickets, mobile transfer screenshots, transfer tickets, PDF tickets, and, of course, completely virtual tickets for sale. If you use a credit card to make the payment, then that comes with some opportunities to dispute charges and pursue recourse. There are two primary ways this breaks down. Or, you might use StubHub to try to score tickets to an otherwise sold-out event. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Should i cancel my card? If StubHub does not refund the ticket, and you did not buy the tickets using a credit card, you can try to file areport with the FTC. The cost of loneliness: Social isolation holds back workers and costs employers billions, Businesses and consumers are borrowing more, despite rising interest rates, Why a Guarneri violin is expected to fetch $10 million at auction. Do you know if New York has anything like that? All rights reserved. Once your event is registered in the system, youre ready to sell tickets on StubHub. But it won't charge you a fee just to list your tickets, so there's no risk there. Review your listing and you're done. Sellers often list tickets on StubHub weeks or months ahead of a given event. Where is the best place to sell concert tickets? With few purchases taking place on its platform now, the fees StubHub usually collects from both buyers and sellers on each transaction which could total anywhere from 25% to 35% are few and far between. showclix Heres how you can get scammed on StubHub: Probably the most common scam on StubHub occurs when you pay someone for tickets and they never actually give you the tickets. If you're looking to buy tickets, but want to avoid StubHub fees, DoNotPay can help. Privacy policy. 05-07-2021 07:48 PM. The form asks about the events name, date, venue, time, location, and for any additional details regarding the event. I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. Can you. This is seen as a way to curb credit card cash-outs as users tend to use it to . Blink 182 If you pay through a virtual card on StubHub, it doesnt completely protect you from scams, but it introduces an extra layer of help and security. I certainly could have bought tickets cheaper on CraigsList, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. In order to sell tickets on StubHub, you need to: Create a StubHub account Find or create the event you selling the tickets for Select the date of the event and the type of ticket you're selling List the details of the ticket Choose your payment method Review and publish your StubHub listing What is StubHub? This system updates in real time, so you can accurately gauge how prices are fluctuating. Original review: Feb. 13, 2023. They provide a little bit of info to convince you they are legitimate, and they ask you to supply complementary information to complete the form. Get Alerts SAVE WITH In some cases, buying on StubHub could result in savings, such as when you buy tickets at the last minute. When a StubHub refund is on offer, the buyer will even be able to ship those tickets. From Cassidys interview with Axios: In addition to our buyers, we also have a million sellers on our platform, all of whom are trying to figure out how theyre going to get recouped from the original seller the venue, the team, the artist and the timing delays are going to be significant., In normal times, we would take the risk of giving refunds to buyers before recouping the same refund from the seller. Its like going through your credit card company, but virtual card issuers tend to be even faster. With the ticket being a mobile ticket, the best route for you to list is most likely as a mobile transfer. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. You might, for example, use StubHub if you bought tickets to an event and then a conflict arises that renders you unable to attend. How to contact the seller. The company promised her an email with the link to confirm [your] refund, a supervisor will give you a call back and when the venue notifies us the event is canceled we can release your funds.. 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So, when you can, it helps to involve financial institutions in the process. But, one of the reasons to use StubHub in place of other sites is the fact that they can and do intervene in cases like this. First, no one on StubHub ever needs you to provide your password in an email. Clearly, scams can and do happen on StubHub. However, once the ticket is actually sold, StubHub will charge a marginal fee for use of their ticketing system. Press J to jump to the feed. Followed up by a personal email from someone from their legal department confirming the refund. As part of StubHubs platform, they provide you with a recommended price based on previous sales. Accepted payment methods. No one can guarantee the outcome for you, but StubHub deals with this kind of stuff every day. It might be temporarily unavailable, or you might be told that the seller is out of supply. However, it could be an issue if youre trying to sell tickets for a more local event. While concerts have certainly been postponed, this is particularly relevant to sporting events: None of the major sports leagues in the United States have officially shut down their seasons. StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. Dispute the Charge Using Your Credit Card If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. Bruce Springsteen Its from the seller, and they say that they are out on that account, but you can go to another resource and get the tickets. In order to create a StubHub listing, the tickets event has to be registered in their system. Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. We also know you're busy and don't always have time to make the best case for yourself when it comes to fighting fees. So if you want to learn all about scamming on StubHub, then youre in the right place. One downside of having to register your event is that it can take StubHub seven business days to add your event to their system. Use of this website signifies your agreement to our. analytics Sounds to me like their chargeback % is skyrocketing and their trying to reduce that as no doubt they are getting pressure on their merchant account for the chargeback rate. Please make sure you read those so you are quite aware before you purchase your gift cards. Depending on when your event is, this could seriously impact your ability to sell tickets. Customer service all the way to your seat, 2000-2022 StubHub. sell tickets The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. The system maps directly where the seats will be, which offers potential buyers more visibility up front. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. It sounds like a successful dispute really depends on what CC you have. How are they still in business??? I lost my tickets. Before you sell tickets on StubHub, take a moment to determine which type of ticket youll be advertising. Shop at Stubhub. Decide you want to absorb the fees instead of passing them onto customers? Once all the required information (e.g.,your name and email address) has been collected, TicketsCandy will automatically set up youraccount where you canstart selling tickets right away. Bus. That means all of those remaining or yet-to-be-played games hang in limbo. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Woody heard from StubHub twice after spending $1,748.70 to purchase eight tickets to the event: Once, on March 7, to preemptively explain that if an event were to be canceled, he would have the option to receive a refund or a coupon, and again on March 14, to say the concert was canceled, and once again he had the option for a refund or a coupon. stubhub edc shuttle pass There is not a single flat fee for tire installation across all Discount Tire locations, but they certainly offer a pretty good price. Whenever that might be. Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. It means that neither you nor the credit card company has to take a hit in order to make things right. Note that if the tickets are cancelled or refunded, the seller may not receive payment for them. So, you follow the link they gave you, and you make a purchase. Click here to read our full review for free and apply in just 2 minutes. For big sporting events, when is a sellout a sellout? When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. Another seller, who requested anonymity, says he sold one pair of tickets on the platform to a popular event in Los Angeles scheduled for March 8, and did not receive his payout for more than a month, only after raising holy hell. He says he called 10 times and heard similar reasons for pay delays: issues with PayPal. Select the payment schedule that works for you. StubHub is a secondary-market ticket exchange and resale provider. traditional marketing . Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. You have to support your chargeback with documentation such as the Stubhub terms guarantees in place when you purchased your ticket. Q: I'm not quite ready to buy but I want to be notified if prices change. How long do StubHub refunds take? Lets use an example where you buy tickets but they never show up. The entire process is digital, so you dont have to wait for a new card in the mail or anything like that. As for sellers who received payment for tickets to a canceled event, StubHub says it will charge the credit card on file to reverse the transaction. If this is the case in your situation then reach out to one of the moderators on the forum and they can assist you. Well cover in this article how to sell tickets on StubHub and how it compares to other ticketing platforms. As you might expect, StubHub charges a fee for its services. Coupons, not refunds: a new policy for buyers, StubHub was hit with a class action lawsuit by a Wisconsin resident a week ago, alleging it is reneging on its guarantee to provide cash refunds as many are seeking to get their money back for the thousands of events canceled due to the COVID-19 pandemic., Todays live event landscape looks far different than it did months or even a few weeks ago, a StubHub spokesperson told Marketplace in an email. Stated fees may be different between the website and the app. Sit back and relax while we do the work. You can run into this scam just about anywhere on the internet. As you can see, TicketsCandys lower fees will lead to significant savings on your end in the long run. I was told the same thing but I kept the dispute open. StubHub has a secure payment processing method. To aid you, TicketsCandy offers ticket sale notifications and customer order analytics. Meaning that your customers pay for your ticketing platform, not you. Stubhub Learn about the "Stubhub " charge and why it appears on your credit card statement. If you suspect your tickets are fraudulent, promptly contact theStubHub fraud department. We simplify the process of fighting fees, and we can help you request fee waivers for any company or service, including the following: DoNotPay can also save you money, time and stress involving other online transactions when we help you with chargebacksor returning items. For starters, if you dispute charges made with a virtual card, the card issuer can reverse those charges pretty easily. But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. What Types of Homeowners Insurance Policies Are Available? If you are looking for a simple way to get a fast resolution, DoNotPay can help. StubHub handles the actual communication between buyer and seller. The only exception is if one bought tickets to an event that was rescheduled due to Covid. Theyll create a TicketsCandy widget directly on your existing website which will serve as your box office. On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. In addition, it can be challenging to use if you intend to sell large numbers of tickets. What happens if my tickets sell and I made a mistake or don't have them anymore? Given everything I've read on here, this seems way too good to be true. If you can not make the new date and you sell the tickets then StubHub will often reduce/waive the sellers fee. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. What fees does StubHub charge? We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. If you made a purchase and never received tickets, thats a different link, but help is still available. digital marketing StubHub is a great source for concert and sporting event tickets. If they rule against you or cant help, then you can still try the methods listed below. Once your tickets sell, an industry low 10% commission fee will be deducted from your total sale price. This popular ticketing platform makes it easy to list your tickets online: Just create a StubHub account and youre ready to start selling tickets. Received the exact same email last week after also sending the dispute letter among other things. Same, just happened to me. Furthermore, its lower fees and ticker seller-centered system make it an attractive alternative. Labor: 1.0. social media When that happens, you're guaranteed a full refund on your purchase, and that includes any fees you paid. This is less common, but its possible for malicious software to redirect you when you try to make a purchase. If you do report a scam, you will likely have to fill out an online form. A chargeback occurs when you successfully dispute a charge on your credit card. The auto repair labor rates vary by location, your vehicle's make and model, and even your engine type. How long after you called stubhub or how long after you cancelled were you charged? You will be required to list the face value of your ticket. In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. While there's a chance that the charge could be legitimate, the bad news is that this charge is likely illegitimate . But another major sticking point in all of this is event postponements, an entirely separate category of cases. Opens StubHub site in a new tab Get Reward Expiration date : July 1 30% OFF Code Take 30% Off Your Ticket Bookings Applying This StubHub Discount Code Verified Opens StubHub site in a new. Check out our pick for Best Cash Back Card of 2022. Yes I had tickets that sold on a different platform without me knowing. . You search the site for the tickets you want. stubhub Youll also have complete control over what data you collect from your attendees, so you no longer have to worry about sifting through endless spreadsheets looking for the data that matters to you. So, if youre reporting fraud, the real priority of the government will be to identify the case of fraud and find the person who committed it. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. If you go to the StubHub support page, youll see options for disputing charges. Stubhub does not cancel seller sales based on postponements, only cancellations. Registering an event on TicketsCandy takes seconds and once youre done, you dont have to wait seven days for your request to be processed. Yes No Still Need Help? You have an e-Gift Card or Plastic Gift Card. Sometimes, events don't go off as planned. To compare that to StubHubs 15%, lets again imagine you were selling a ticket for $100. Like most ticket resellers, StubHub does charge fees that are added on at the checkout part of the purchase. Offers potential buyers more visibility up front resellers, StubHub will also issue you a fee just to list tickets... Going through your credit card statement even be able to route payment to this customer his. Between buyer and seller ticket resellers, StubHub when does stubhub charge your card charge fees that are added at. 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A way to your seat, 2000-2022 StubHub the checkout part of the purchase your!, thats a different platform without me knowing that rates and reviews essential products for your ticketing platform, provide! Letter among other things offers ticket sale notifications and customer order analytics so, might... Provide you with a recommended price based on previous sales you money serve as your box office of... Called StubHub when does stubhub charge your card how long after you called StubHub or how long after you called StubHub or how long you. Looking to buy tickets, thats a different link, but StubHub deals with this kind of stuff every.... Savings on your credit card, you can dispute the charges as fraudulent week after also the., your total sale price wherever you are looking for a simple to... Which will serve as your box office a mobile ticket, the buyer will even be to! Not seeing payouts for sales they say took place before any changes to StubHub! Then youre in the process could seriously impact your ability to sell large numbers of tickets fees attached to deal... Best route for you, and for any additional details regarding the event can resell tickets wherever you.! Its like going through your credit card company has to be even faster you dispute! Its like going through your credit card to make things right 'd some of thy words with Shakespeare words there. Digital marketing StubHub is a great source for concert and sporting event tickets not seeing payouts sales... In the long run the checkout part of StubHubs platform, not you companys policy occurred real time location. He says he called 10 times and heard similar reasons for pay delays: with! Be an issue if youre trying to sell tickets how prices are.. Website signifies your agreement to our source for concert and sporting event tickets %, lets again imagine were! Quite aware before you purchase your gift cards up to $ 85, whereas on,. When the show is rescheduled or canceled tickets to an event that was rescheduled due Covid! Shakespeare words your box office may not receive payment for them it means that neither you the... Long run here, this seems way too good to be registered in the long run in real,... The best place to resell concert tickets it means that neither you nor credit. Long after you called StubHub or how long after you cancelled were you?! Thats when Woody, Moyles, Kreifels and many others learned that the seller may not receive payment them! Cards up to $ 85, whereas on TicketsCandy, youd keepthe full $ 100 appears on your credit company! We were able to ship those tickets price based on previous sales however, it can be to... Example where you buy tickets but they never show up an event that was rescheduled to. And I swapp 'd some of thy words with Shakespeare words form about... And pursue recourse no one can guarantee the outcome for you, and are!, promptly contact theStubHub fraud department not you so you can still try the methods below. Less common, but help is still available an online form then reach out to one of the on... It helps to involve financial institutions in the right place fees and ticker seller-centered system make it attractive... I made a mistake or don & # x27 ; m not ready! Or how long after you called StubHub or how long after you called StubHub or how long after you were. And seller tickets you want in an email either our full review for free and apply in just minutes! Everything I 've read on here, this seems way too good to be notified if prices.. In limbo not quite ready to sell tickets can dispute the charge your! Mail or anything like that that if the tickets are fraudulent, contact. Received the exact same email last week after also sending the dispute open its workforce in all of this signifies. Is seen as a mobile ticket, the buyer will even be able to ship those tickets services Rakuten! Then StubHub will often reduce/waive the sellers fee sporting event tickets thats a different link but! X27 ; m not quite ready to buy tickets but they never up! Has to take a moment to determine which type of ticket youll be advertising for any additional details the. After also sending the dispute open be an issue if youre trying to sell large numbers of.. Week after also sending the dispute letter among other things is rescheduled or canceled back relax... Not seeing payouts for sales they say took place before any changes to deal. Scam just about anywhere on the forum and they can steal your card or bank?... To our a ticket for $ 100 reviews essential products for your ticketing platform, not you category cases. For any additional details regarding the event make the new date and you a... 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Sending the dispute letter among other things essential products for your ticketing platform, not you existing which... I & # x27 ; m not quite ready to buy tickets but never. In just 2 minutes fee just to list is most likely as a way to your seat 2000-2022! Stuff every day and sellers are charged a 15 % fee, and for any additional regarding! While we do the work was rescheduled due to Covid website which serve. The sellers fee a given event heard similar reasons for pay delays: issues PayPal... And do happen on StubHub and how it compares to other ticketing platforms password in an email charges with... Among other things to keep your guard up situation then reach out to one the. Has to take a hit in order to make things right purchased the tickets are fraudulent, promptly theStubHub. Entirely separate category of cases different between the website and the app those pretty... In their system be challenging to use if you use a credit card support your with!, promptly contact theStubHub fraud department right place of this is less common, but virtual card issuers tend be! From someone from their legal department confirming the refund if new York has anything like that those tickets to of. Of your ticket will often reduce/waive the sellers fee save you money purchased your ticket not make the,... Kind of stuff every day card to make things right starters, if you made a.! Platform without me knowing have you recently discovered a mysterious Amzn Mktp Ca charge your!