To do so, simply click on the Modify/Cancel link in the email you received when you submitted your offer. Among the airlines introducing premium economy between North America and Europe is WestJet, the second-biggest airline in Canada and a close Delta partner, which is making an ambitious move to expand into long-haul flying with a fleet of brand-new Boeing 787s. What happens if my upgrade was successful, but my credit card is not valid at time the upgrade is processed? According to WestJet, when you upgrade to premium economy, you'll get things like priority check-in and boarding, extra leg and elbow room in your seat, "restaurant-style dining" on flights that are more than one-hour in length, and exclusive beverages and snacks. If you purchased your upgrade at check-in, please call the contact center, otherwise your request for a refund will not be received. Spacious seats, great food and service. Welcome to Premium, a truly exceptional way to fly. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. WestJet has a total of 10 on order, all of the 787-9 model, the middle of the three 787 siblings by size. How do I talk to a live person at TAP Air Portugal? By doing it this way, you save quite a bit of money. You can offer different amounts for each segment, including indicating "No offer" for those segments you dont wish to make an offer for. My main beefs were1) no option to choose your seat even 24 hours in advance 2) no meal served on a trans Atlantic flight and 3) $30 to check a bag. Flight interruptions and passenger rights. Can I contact WestJet to submit an offer? Unfortunately, you cannot split the booking. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. SEAT 2C 2C LEGROOM PREMIUM OVERHEAD BIN WESTJET 737 PREMIUM CLASS WESTJET 737-800 AT T3 TORONTO PREFLIGHT. If you have not received an email confirming your upgrade, we will inform you of your upgrade offer status approximately 72 hours before your flight departs. Upgrade your seat Email itinerary . Sitting in 6K confirmed the positive impression. Secure your choice of seat with advance seat selection. It had not shown up automatically, even though my SkyMiles account number was attached to the booking and also appeared on my boarding pass. Eligible flights and tickets are determined by WestJet at its sole discretion and depend on a variety of factors including cabin and seat availability. Our spacious 2x2 Premium seats will make your next getaway more comfortable. WestJet. As it's described, these changes are "part of a shared goal to improve and deepen the advantages for customers when traveling between the carriers.". 2,4 Relax Enjoy more seat comfort with extra leg and elbow room and refresh with a bottle of water upon boarding. No. You only need to ensure you have walked through the information regarding the premium seat and the economy provided ahead. Unfortunately, you cannot simply change your payment type. There was also a magazine section, increasingly common on IFE systems, with quite a few titles. Try our online self-serve tools and skip the wait. WestJet does not charge any booking fees or card fees for making an offer. The browser you are using is not supported. Once you have followed the twenty-four hours window, you'll be able to avoid the cost of upgrading successfully. I am well over 6 feet tall and was very comfortable. You can also change or cancel your offer up until 75 hours before your flight. You'll have more options regarding food, beverages, entertainment, etc. What really sets them apart is the middle seat or lack of one. Seats can be selected when you book your flight, or at any time up to 24 hours before your flight by using Manage Trips. When will I be informed if my offer was successful or unsuccessful? To make a new offer, click the link in your cancellation email and follow the simple step-by-step process. There are more ways than ever to upgrade to Premium or Business and enjoy an elevated travel experience. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. How can I increase my chances of being upgraded? They understand that $100 or $150 for the upgrade is better than nothing. - See 16,570 traveler reviews, 1,281 candid photos, and great deals for WestJet, at Tripadvisor. You will not be charged any additional amount and will fly in the cabin originally booked. Seat comfort. What do the colours of the Offer Strength gauge indicate? Seasonal start and end dates apply and are indicated in the booking flow. You may print your updated ticket itinerary and boarding pass by going to. Here's how it works: At some point in advance of your flightusually around 72 hours before takeoffyou can either visit the airline website to place a bid or you'll be contacted by the airline directly via an email containing a link to the relevant website to place a bid. You can also access the upgrade offer application by entering your reservation code and last name on theupgrade pageor My Trips on the WestJet app. You can change your offer at any time up to 75 hours prior to the flights scheduled departure time, provided your offer has not yet been accepted. Right: A meal onboard a WestJet plane. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. I suspected I was not the only one thinking of flying WestJets Premium class again. There are normal seats with a tray table that folds out from the seat behind you and those that face each other with a table. As far as I could tell, the airline wasn't proactively selling upgrades at check-in or the gate. I'm planning on flying in late October (purchased my tickets yesterday as my travel bank credit was about to expire). He speaks Italian, French and Spanish and one day hell be better at German. Does it cost anything to make an offer to upgrade? Snacks served on most flights, depending on flight length.3. To access your flight, you will require your WestJet Booking Reference, found on your My Canada Trips documentation as well as your Surname . 1 (On his review flight in WestJet's biz class, Nick found the internet connection reliable and the prices fair.). Take away the distinctly Canadian touches, like the Tim Hortons coffee shops and the bilingual signage, and T3 at YYZ could be an airport terminal anywhere. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Fly round trip to London for as low as $431, Did Norwegian Cruise Line make its new ships too small? If there are multiple guests on my bookings, do I have to make an offer for all guests? If you are travelling with a child and will require family seating, and you place an offer that is accepted, we are unable to ensure that there will be an adjacent seat for you to sit with your child. The fare rules that apply to your original ticket will remain in effect and shall apply to your upgraded flight. First on and first off and uncrowded seating environment. Premium Economy Upgrade Worth It I tend to fly with Westjet on a regular basis and I book economy but then upgrade to premium economy if there is availability. Premium passengers also received amenity kits. Overweight, excess and oversized bag fees may apply. With the online tool, at any time after booking a flight. Moreover, the airline offers various options to upgrade their seats as per their suitability. Once you have completed the changes or the upgrade within twenty-four hours of the booking, you will not be charged for the promotion. We may receive compensation when you click on links to those products. {external-icon} Indicates external site which may or may not meet accessibility guidelines and/or be translated. My booking is for more than one person. WestJet Plus branding is found on the headrest at each Plus seat Blocked middle seat in WestJet Plus I need to cancel a flight for which I have successfully received an upgrade. Online process to upgrade seat on WestJet Airways Head to the WestJet Airlines official website. Canadian airline WestJet allows fliers to make an offer to upgrade their flights to a higher class of cabin, an option that many travellers may not know they're able to take advantage of. As the airline continues to become more premium, it's making more and more sense why they're introducing an ultra low cost carrier. Definitely worth paying for premium seat during COVID. An upgrade to Business entitles you to the baggage allowance of the cabin, for a maximum of two checked bags. However, the exact cost can also be more at times because it also depends on your seat and the package you have chosen. With the qualifying spend, you'll enjoy a 3% earn rate on WestJet flights, a 1% earn rate on WestJet vacation packages, and a host of other benefits. Join me . If not, you will receive a full refund to your credit card. And, depending on the airline, its not just coach with extra legroom, its a whole separate cabin and class of service, with different seats. The foul weather outside couldnt dampen the spirits in the cabin; we had just crossed the Atlantic in the hands of a nice crew, aboard a beautiful new airplane, in pretty good seats. So the premium seats on the inaugural wide body were only half filled. You will need to cancel your original offer and make a new offer on your new booking, assuming the flight you changed to is still eligible. Food and beverages vary depending on aircraft type, flight length, time of day and availability. The flight attendants moved fast but never looked harried, and we were done in 25 minutes, just like with dinner. This clearly shows that the Premium class is worth it. If my offer is accepted, will we be seated together? The seats were uncomfortable and much too cramped. CALGARY WestJet has a new bidding tool that allows passengers to upgrade their seats to Business or Premium on available flights. For passengers who want to earn SkyMiles, flights in premium economy on WestJet planes not booked on Delta.com earn 100% of miles flown as Delta Medallion Qualification Miles and 20% of miles flown as Medallion Qualification Dollars. Flew on a Dash 8 to Halifax then a 737 to Glasgow. A welcome beverage as you arrive on board, Social area available to enjoy snacks at your leisure. Previously, he was the managing editor of Vice News and worked at Bloomberg and CNN, where he was constantly trying to convince people to do more stories about airplanes. Business and Premium boarded together in the first group, a nice touch for passengers in the latter class, who definitely could feel they were getting some privilge indeed. As well no inflight entertainment but I downloaded movies onto my iPad before I left so that wasnt an issue. WestJet's B737-800 operates on short and medium-haul flights and has a 168 seats capacity. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Move the slider to select the amount you would like to pay for each flight shown that is eligible for an upgrade offer. A $700 seat upgrade was available on WestJet. I paid $89 extra for premium seating, and when cancelled upon, was only offered a $25 credit for future travel plans. Decisions on whether to accept upgrade offers are made approximately 72 hours prior to departure, ensuring that Platinum and Gold Rewards members continue to have preferred access to any remaining upgrade seats available closer to departure. The seatback in front contained the usual literature, including the airlines own not terribly exciting onboard magazine, plus headphones and an amenity kit. Your comfort will be the top priority, which is why you will get the facility of blankets and soft pillows. The IFE was intuitive to navigate either with the touchscreen or the remote, and the favorites function was a handy place to store things you might want to watch without diving deep into menus every time. A fee also applies for each eligible additional piece over two. Reading Time: 3 mins read. WestJet has ensured that customer can upgrade their booking at any time. Please call the contact center to request your upgrade refund. Your original fare rules do not change with an upgraded flight. After completion, you will be emailed confirmation of your upgrade offer. On every flight enjoy a Canadian-inspired hot meal, complimentary beer and wine with exclusive Premium snacks. Check In. Try our online self-serve tools and skip the wait. What forms of payment are accepted for offers? Not a good look. A vast majority of WestJet's fleet consists of 737s, and those are in a two(ish) cabin configuration. The offer window closes at 75 hours prior to the departure date of each flight. Seasonal start and end dates apply and are indicated in the booking flow. Seldom travelers may not get enough value to warrant the cost. Each flight has minimum and maximum assigned offer value and your offer must lie between these two values. However, art some selected airports, you might get this facility. They understand that $100 or $150 for the upgrade is better than nothing. All that is left to do now is to ensure you followed the above-described steps. Then you can avoid the fee. Take advantage of the benefits included with Premium: 2 checked bags, priority check-in, baggage, security screening and boarding. Related: The best cards for Priority Pass lounge access, The Premium Plaza, one of the two at YYZ, isnt a top-notch lounge, but on this visit did its job well enough. Good morning, I'm First Officer Tom, the voice came on the P.A., telling us we could stretch our legs one last time. (Because the fare did not include lounge access, we havent factored it into our score.). The supplied headphones worked just fine in stereo, despite having just a single standard jack in a two-prong outlet. If your flight was cancelled and you chose not to re-book your flight, we will refund the accepted offer amount back to your original form of payment once you have completed thisform. Glad we could help! We cant guarantee that adjacent seats will be available. As a top tier member, you are a priority for upgrades. Platinum and Gold WestJet Rewards members have early access to purchase an upgrade to a seat in Premium or Business. 4 An upgrade to Business entitles you to the baggage allowance of the cabin, for a maximum of two checked bags. Date of travel: November 2021 Seat comfort Customer service Cleanliness Food and Beverage Legroom In-flight Entertainment Value for money Check-in and boarding The smiling, solicitous flight attendants serving premium economy were happy to explain the seat controls and the entertainment system. All the essential details and the differences between the economy and the premium economy are given below. If your offer is accepted, the amount paid is non-refundable and non-transferable and will not be refunded on your credit card or put towards travel credit for future use, as per theTerms and Conditions. Regular upgrade fees apply. 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