Here we 3 ways for the Surface warranty lookup. Find solutions to common problems or get help from a support agent. Your email address will not be published. Step 4. The Warranty and Service claim form enables you to submit multiple claims in one service request for Microsoft Surface, Microsoft Surface Hub, Microsoft HoloLens 2, and Microsoft Azure Kinect products. Note:If you don't see the Surface app in the search results you might need to download the Surface app from the Microsoft Store. The serial number is located on the lower-rear side of the device under the removable sleeve. Choose the account you want to sign in with. Engine, transmission, # doors etc. If you still have the original packaging for your Surface Earbuds, you can also find the serial number on the barcode label. To continue this discussion, please ask a new question. SeeUpdate your warranty with your proof-of-purchasefor details. Surface Serial Number Lookup | How to Check Surface Serial Number. The 12-digit serial number will be on the headphone base. Microsoft SCCM; Customer Service Update: Coronavirus Outbreak (COVID-19) more_vert Support Topics Products expand_more. Closed captions: Available in multiple languages. Troubleshooting may be requested before a Warranty Claim is processed. When you purchase a Surface device, you have the option to purchase one of our Microsoft Protection Plans that is right for your business. For more info on the service process, see How to get service for Surface or Getting your Xbox device serviced. Surface Laptop 5 for Business. Microsoft Surface Warranty Plans. Once you have all of the serials imported you can then export a CSV that contains the warranty info. Microsoft Complete also extends technical support for preinstalled software to the full duration of the extended warranty. Opens a new window. . Select Start, enter surface in the search bar, then select the app from the list of results. Copyright MiniTool Software Limited, All Rights Reserved. Your email address will not be published. Choose the account you want to sign in with. Note:If you lost your Surface, you can locate and lock it. To create a service order for your device, follow these steps: Go toDevice service andrepairand sign in. Required fields are marked *. If the device isn't listed, select Register deviceto register it. It will generate a warranty report based on the input data. If your device is no longer covered by the standard limited warranty or Microsoft Complete, you may be eligible for out-of-warranty services. You can also check the warranty of devices registered as enterprise via MVP Barb Bowman 's suggested link. For accessory warranty claims: Assisted Support Advocates will communicate out-of-warranty fees for Surface Hub, HoloLens, and Azure Kinect products. Please see Surface for Business help. 2q word/_rels/document.xml.rels ( N0EHC=qByi7($-3j$@k0&V6Z%lF, VeWw,@+T. a;@6]^L_aUUcV)RiJl%JqMz`',ro]u:[KPD^0%X?4 Phe"mg$Wki3Aijl|. The warranty information is displayed in the browser. Select your Country/Region, enter your Serial Number and enter all the characters shown in the picture, and then click on Submit. Here is a quick and easy way to check your Surface's warranty status before you make a support request. But first, it helps to know which Surface model you have. Be aware that out-of-warranty servicefor your device may no longer be available in your region. The accidental damage cover (where applicable) is provided to you by Technology Insurance Company, Inc. For more details on the insurer (where applicable), features and benefits of the cover and how to make a claim, please visit here for a copy of the Microsoft Complete contract and the Product Disclosure Statement (PDS) can be accessed here. Warranty Information For your peace of mind, every Surface comes with a minimum of 1-year Microsoft Hardware Limited Warranty. After purchase, youll also receiveunlimited technical support from Microsoft. How much does out-of-warranty service cost for your Surface device or accessory? Accessories Terms and conditions vary by country or region. To do so: Under the available menu, click the arrow down icon next to Warranty & services to expand the section. Before you send your Surface to us, make sure you check out How to prepare your Surface for service. With your other hand, gently pull the cushioned ear pad out and away from the ear cup to remove the ear pad. Find the serial number on Surface Headphones. But you need to register your Surface first. Enter the product information: Product Product Version Serial Number Surface To locate the serial for your product, see Find the serial number on Surface devices. Hothabanero6 6 yr. ago. Explore subscription benefits, browse training courses, learn how to secure your device, and more. In addition, we will show you how to identify Surface model by serial number. Then it will show you the device warranty status including the Surface model. Note: It may take up to 24 hours to update after it's been completed. The most powerful Surface, with modes that adapt to you. How does the information get populated? How do I get that to show properly? IMEI is a 15-digit unique number used to identify a mobile device (e.g. This script grabs the warranty information for most major manufactures. It shows up on my devices page, but there's no way to check the warranty - just that it has a registered Windows 10 Pro license. As of 2/11/2019, the warranty status is added to all computers in MECM. Lightning-fast performance, sleek portability, an enhanced camera for engaging video calls and built-in security enable impactful work on your terms. In a browser, go to Product Warranty Check. download the Surface app from the Microsoft Store. Click the CC icon, and then select the preferred language. Then enter the IMEI number, using the form that you can locate at the top of the screen or on the IMEI.info homepage, and as a result of the checking process, you will get technical information and hidden info (warranty, carrier, country) for your MICROSOFT device. Just wanted to see if anyone had gotten a different answer. Here's a quick way to find the serial number on your Surface (running on Windows 10 or Windows 11): Right-click (or long-press) Start, then selectSettings> System> About . LLl _ [Content_Types].xml ( j0EJ(eh5E)%Cpe5)'=TfkHQZ)@`pq"R=ru`[s'/1>yf
+6>C.%F/kZIRtA2J :_+1%BpG
G6+ Dx|zi6Ursf.2{fgIy}"p}=Ia(~i4`dG{V>Am|9t_9<1+YB ]`P?/?Hx]cJ(A7 PK ! warranty term $99 excess per claim 1 3 claims per warranty term $99 excess per claim Device Replacement (business days) 1. Add one or multiple devices simultaneously to view current warranty and protection plans. Find the serial number in the Surface app. Here's how: On a Windows 10/11 PC: SelectStart, then select Surface in the all apps list. Step 2. At this time, its necessary to do a Surface warranty check. In-warranty accessory replacements require proof of purchase. To get it: To check your Surface Go, Surface Pro, Surface Laptop, Surface Book, Surface Studio, and other Surface PC warranty status: Now you have your Surface warranty information on hand. Gently pull the SIM tray out to find the serial number on the inside of it. If you are also confused about it, this post of MiniTool is worth reading. All Microsoft devices and accessories come with a Standard Limited Warranty. InDevice coverage, you'll see what kind of warranty coverage your device has and how much time is left. Step 1. Surface Hub overview. Learn how your comment data is processed. See the following section for details. Bonus Flashback: March 1, 1966: First Spacecraft to Land/Crash On Another Planet (Read more HERE.) Microsoft Device back within 10 days from the date Microsoft ships you the Advanced Exchange Device as indicated by the carrier's tracking system; (2) the Microsoft Device is not under warranty; and/or (3) the Microsoft Device is excluded from warranty or service. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Once you logged into the Microsoft account, click on Add device to add the Surface device that you want to check the warranty. Get Microsoft Complete Protection Plan when you purchase your device. With your Surface Duo 2 closed and the triple lens rear-facing camera facing up, insert the SIM ejector tool into the small hole on the bottom of the left screen, and then gently press in to eject the SIM card tray. You can also go to account.microsoft.com/devices and select a device to see its warranty. Take note of the serialnumber before reattaching the ear pad. What Is Intel(r) Management Engine Components & Can I Remove It? Enter the letter you see in the CAPTCHA image. Has anyone found a way to lookup warranty status on Surface devices in bulk? Search for PowerShell, right-click the top result, and select the Run as administrator option. For more info about your Surface warranty, see Surface warranty : FAQ. Contact a Microsoft authorised reseller for pricing on devices and protection plans. What is Intel(r) Management Engine Components? You've also come to the perfect place if you are interested in a specific . To download: You can also directly link to the Surface app from here: To check your current Surface Book, Surface Laptop, Surface Go, and Surface Pro warranty status in the Surface app is easy. If you havent the Surface app installed on your computer, you can navigate toMicrosoft Storeand typeSurfacein the search bar. Active access to Microsoft 365 Admin Center is required to access the portal. Step 3. Resellers will also help you deploy and manage Surface for your business. Your new Surface or Surface-branded accessorycomes with: In addition to the standard limited warranty, you may have the option to purchase extended protection for your Surface(not available in all markets). For Surface for Business, visit Surface Support for Business Online Service Center. Select Register device at the top of the page. Mechanical breakdown Cover your devices against unintentional mechanical failure. Ariel is an enthusiastic IT columnist focusing on partitionmanagement,data recovery, and Windows issues. Both the Wedge Touch Mouse and the Arc Touch Mouse Surface Edition come with a separate3-yearlimited hardware warranty. You can check the warranty status of your Surface devices here if you registered them as privately owned devices. You will receive an exchange device which includes a new SSD, and there will be no fee when you return the damaged device without its original SSD. Thank you for posting your query here in Microsoft Community. You'll see all of your devices listed. The 14alphanumeric serial number is on the front of the Microsoft Modern Webcam above the camera. Sample output below. It won't let me upload a bunch of serial via CSV either. Most Surface devices will come with a one-year limited hardware warranty and 90-days of technical support. 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