vivid seats tickets sent to wrong emailvivid seats tickets sent to wrong email

Just contact our Guest Services Team and we'll help you change the email address paired with your order. Please refund me the differance between what you charged me and what the tickets actually cost. What are the requirements to list my tickets for sale? To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Yes! You can sort search results by ticket, region, date,. | Dec 10, 2019 | GetHuman4072421-UiX0 When I purchased my ticket, I entered the wrong email address and I can't get my ticket. Shame shame for all the people you have messed with and hurt. Phoney Company! The listing I want to order includes more tickets than I need. How do I know if the seller has confirmed my order? 4. You can also print e-tickets straight from your AXS account. Browse or search articles to find answers to your questions. Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. "Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. Can I bring a camera, food, drinks, or lawn chairs to my event? How do I get my compensation? A full-service national event ticket marketplace. From over pricing. On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. Vivid Seats has not responded to my email. This is absurd! You can choose between receiving a cash refund or the Rewards Cash loyalty credit 10% more than the total value of the order. Follow these steps to get a Vivid Seats ticket refund: Answer a few questions about the transaction and merchant, How To Request a Vivid Seats Ticket Refund, Requesting a Vivid Tickets Refund via Email, Requesting a Vivid Tickets Refund via Phone Call, Explain your situation and why you wish to receive a refund. Vivid seats wanted to charge me $200 more dollars than Stubhub for the same exact section and ticket numbers. What listing details can I edit after its up on the site? But, that won't happen with your company. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. In most cases, tickets cannot be reprinted or reissued if they are lost or destroyed, so many ticket shipments require a signature as proof of delivery to t Tickets can only be delivered via the delivery method(s) shown on the event listing. Support hours: 8a-5p CST. I then twitted Customer Service and again advised these were upgrade. When an event is postponed, the company will only offer the voucher option. If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? Terrible customer service. Refund of ticket price. Log into your Vivid Seats account and click the "Order History". Click on "Get Tickets". How do I Confirm or Reject and Deliver Sales via the Mobile App? I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Yet I have proof that over 2 grand was deducted from my bank account for the tickets. If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . Promo codes for first orders. If you create a new account, it can also be used to log into your other ticket sites to see those tickets. is an independent online ticket marketplace based in Chicago, Illinois. November 10, 2023. How do I create a ticket listing in the mobile app? I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. If the tickets were . Is this your company? I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. Will my seats be side by side? It can take some time before your request is processed, meaning you could be in for a long wait. Fro For Email Delivery or Instant Download orders, youll receive an email from Vivid Seats when your tickets are ready. Full refund and apology for lack of ticket delivery. I do expect a responce and an apology for this overcharge. I did not receive a transfer email. Help us improve this article with your feedback. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. 2021 Vivid Seats Ltd. All rights reserved. Returns 142. I could not attend. our office. What types of tickets can I sell? If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. If I purchase both sets, will the seats be together? Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. This review was chosen algorithmically as the most valued customer feedback. The tickets you purchased remain valid for the postponed event. These people are thieves and liars. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. Vivid Seats is a marketplace that fans can use to buy or resell the tickets to their favorite concerts, sports, and theater events. To use DoNotPay, open it in your web browser. GetHuman features available: Current hold time. Sorry we couldn't be helpful. If I wait to buy, will ticket prices change? In most cases, the seller has not yet transferred the tickets. I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. We paid $1,279.45 for these tickets. 3 for $533.58. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. How Do I Find Out if the Event Is Canceled or Postponed? The event was then rescheduled for July of 2021and then cancelled again. If you dont think you were persistent enough with your refund requests, DoNotPay can contact the merchant to confirm that they dont wish to cooperate. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. No. 2021 Vivid Seats Ltd. All rights reserved. 2. Does Vivid Seats offer deals or discounts? Click here to get notifications about new complaints of Vivid Seats. The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. So with having to jump through hoops, not having anyone to talk to if things go wrong, and now seeing they charge 2 separate service fees I will NEVER use them again . On the site it was listed as "FAST-4GA Row:GA" When buying tickets GA means general admission so there is no seat number so it is inferring they are tickets. In most cases, the company will send you a notice via email after they confirm that an event has been canceled. Where do I begin? Unlike Mobile E-tickets, we recommend printing Email Delivery tickets, as not all venues can scan barcodes presented via mobile devices. Sorry we couldn't be helpful. In my eyes I trully beleive you are a rip off company. only our *Volume Resellers* are allowed to re-sell tickets. I have read many many complaints about the 'fake' guarantees. To stay up-to-date on the events status, monitor the venues website from time to time. When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. The market price provided by Vivid was over $500 per ticket. Good Grief. Livid With VividHow To Demand a Vivid Seats Refund. Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois. Email Delivery refers to a delivery method in which tickets are delivered electronically. Pro tips & talking points. You can email the site owner to let them know you were blocked. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. What method does Vivid Seats use to pay me? Customer Service. I do not expect Keillor to come back to Denver at his age. A full-service national event ticket marketplace. 5. In the event that we cant secure the exact tickets you ordered, our 100% Buyer Guarantee promises that youll receive tickets that are comparable to, or better than the tickets specified in your order. Nothing arrived. I would like to warm people to avoid buying tickets through Vivid Seats. Bought the day before event I didn't want to cancel the order. 10% off for existing customer - Vivid Seats promo code 2023. Its not right that they say they have no control over the seller. Yes ode to the vampire mother results; national asset mortgage lawsuit; green tuna paper; mary davis sos band net worth Doing so is very easy, and you can place this request in just a few clicks! I asked to speak to the manager, told me there was no one above him. I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. Can I search by quantity, price, or seat location? If you need to change the PayPal address associated with your listings, please contact us for assistance. I have put in calls, live chats and emailed customer support. My friends and I attend several differant venues and purchase tickets online. Log into your Vivid Seats account and click the Order History. My tickets are being shipped. Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. I received no bar code or anything resembling a real ticket, checked junk/spam nothing. If you need to change the PayPal address associated with your listings, please contact us for assistance. Follow the link inside to apply the change to your account. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. 2021 Vivid Seats Ltd. All rights reserved. Why can't I add more than one set of tickets to my shopping cart? Desired outcome: Service 254. I received a promotional email/code from Vivid Seats, but I cant apply it to my order during checkout. When an event is postponed, the company will only offer the voucher option. After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. We list their names, numbers, and email addresses in our database. I never will again. How do I use my promotional code? I bought tickets on Jan. 8th of 2020, which the event was to be Aug. 8th of 2020. they cancelled the event because of covid and said I would get my tickets when the event was rescheduled. Vivid Seats Knowledge Base. What I received were tickets in Section B, Row N, Seats 147 & 148. Simply sign in and click "Print E-tickets" next to your event. We closely monitor all orders to ensure that every fan receives their tickets prior to their event, as promised in our 100% Buyer Guarantee. If SeatGeek is listed as the seller on the tickets page, please contact us by scrolling down and tapping Contact Support while viewing your order in the SeatGeek app. From there, your active orders will appear. 2021 Vivid Seats Ltd. All rights reserved. This website is using a security service to protect itself from online attacks. These people are thieves and liars. How do I proceed. Will I be charged for listing tickets on your site? Do I need to bring this to my event? Yes Call toll-free: 800.501.9983 International: 925.206.3066 OK, GOT IT Theyve been, for refusing to provide compensation after canceled events. Repeatedly asked to speak to manager and he refused. . I ordered email tickets but do not have access to a printer. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Vivid Seats works through fans like you. When should I expect my tickets? Desired outcome: These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. I paid $322.17 for 3 seats. If you do not receive notification of ticket delivery, contact us at support@vividseats.com for assistance. What do I do? 1. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. I feel that you overcharged me. When I purchased my two tickets online to Morgan Wallen, it clearly stated that the tickets guaranteed seating in the first 15 rows (pit tickets). Why is there a delivery fee for Special Delivery? The total price was $1405.95. I still haven't received my tickets. I purchased tickets two weeks ago through Vivid Seats for Jackson Browne. Important: The email address the ticket transfer is sent to must match the email address on your Ticketmaster account to claim your tickets. Just another company who still made money over COVID. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. Vivid seat is not a reputable place to buy tickets. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. If the event organizer or performing artist cancels an event, you can request compensation for your ticket. How do I get the tickets I sold to the buyer? I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) I had an expensive ticket to the Garrison Keillor show at Red Rocks. To stay up-to-date on the events status, monitor the venues website from time to time. Did you find it helpful? 2. Their system. Remind me when call center opens. Fro. I don't want to sell my tickets anymore. Tickets to Aint to Proud Stage Play in West Palm Beach. Full refund and apology for lack of ticket delivery. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. I expect to pay the normal service fees, but not what you charged me for the tickets. That clearly didn't happen bc I received NO TICKETS! Use DoNotPay To Get a Quick Vivid Ticket Refund. No Fees! On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. 2021 Vivid Seats Ltd. All rights reserved. Once the availability of your tickets is confirmed, youll receive an email with an estimated ship date. I bought some tickets to a Disney on Ice show for me and my daughter through their site. Shop at Vivid Seats: Billy Joel Concert Tickets starting at $83. Sit back and relax while we do the work. Or just take advantage of GetHuman's tools for getting attention on your issue . Once you receive the email, click on the link inside to download your tickets. DM for help. How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? I purchased tickets through you company for the September 11, 2022 Rodeo. covered seats metlife stadium. Desired outcome: The latter option can be used to purchase other tickets through the service. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. Report inappropriate content Northern_Traveler00 California Especially since Vivid. The agent will be able to grant you a refund if your scheduled event has been canceled. Do I need to purchase a ticket for my child? We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. ComplaintsBoard.com is a leading complaint resolution website on the Internet. 1 Go to vividseats.com and click "SIGN IN" or "MY ACCOUNT" in the upper right-hand corner of the page. On December 13, 2022, I received the tickets from Vivid. Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. Help us improve this article with your feedback. (see this link: https://support.vividseats.com/support/solutions/articles/1000210581-the-tickets-i-received-are-different-from-what-i-ordered-what-happened-) If you need assistance at any point while shopping for TSO tickets 2023, contact us directly, either online with Live Chat or by calling 866.848.8499. Help us improve this article with your feedback. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) Will I have issues at my event? Dial 833-228-5143. Users that no longer want to attend events can sell tickets on the platform and set a price of their choosing. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. . Can I contact the seller to negotiate the price of tickets? Do Vivid Seats Offer Refunds for Postponed Events? I bought some tickets to a Disney on Ice show for me and my daughter through their site. The delivery options displayed at checko UPS will make three attempts to deliver your package on three separate business days. I received an email a few days before the game to "Confirm my email". Submit a complaint and get your issue resolved. I received an email. The person the ticket was for has since died. Its going to give more credence to your chargeback claim. A full-service national event ticket marketplace. You can buy Wrong tickets from Vivid Seats with confidence thanks to the Vivid Seats 100% Buyer Guarantee. How do I change/edit my account email address and/or Paypal information? 1. Click here to see how. A refund or seats in RTC4. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Why cant I order a specific number of tickets? I just want the Tickets I spent over 2 thousand of my hard earned money on. No. VividSeats has a consumer rating of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied with their purchases. 193.70.22.229 Can I ship tickets using my own label or via a different carrier? 5. 3 for $533.58. Using the Website. Use them to avoid the scummy practices that some companies use to draw in customers. Accept Tickets via Email Tap the Accept Tickets link in your email. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Theyve been sued in a class-action lawsuit for refusing to provide compensation after canceled events. How do I change the pickup name for my order? I lost the email that contained the link to download my e-tickets. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? 5 Click "Update" once you are finished. We paid about $500 for the tickets in total. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Fastest way to talk to a real Vivid Seats rep. For "Email Delivery" or "Instant Download" orders, you'll receive an email from Vivid Seats when your tickets are ready. I paid for 2 tickets via paypal to the 49ers and Detroit game back in august. Can I receive them via email instead? Log in or create a new account. Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. View your tickets by tapping View Tickets or by going to My Events. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. Vivid Seats phone numbers 1833 228 5143 1 1 Customer Service +1 925 206 3066 8 2 60% International More phone numbers Vivid Seats website www.vividseats.com What is Vivid Seats's email addresses? If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. Help us improve this article with your feedback. I just want the tickets I spent my hard earned money on. Wondering what else DoNotPay has up its sleeves? In sept I reached out to vivid seats and asked them to reach out to the seller and get him to send me the tickets I got the same email from them we are working on it. Yes! Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. A full-service national event ticket marketplace. Explain your situation and why you wish to receive a refund. Your IP: We want to provide you with a review so you have all of the important things covered when it comes to buying tickets. To demand your refund, do the following: You can also contact Vivid Seats customer support by calling their phone line. DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! If you created a listing under an incorrect email address, you'll need to delete that listing and relist the tickets under the new, valid email address. This comment was posted by a verified customer. I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. Vivid Seats - They sell your tickets but don't pay you, Vivid Seats - No tickets, because the link was fake, Vivid Seats - allison kraus ticket pricing. We always suggest practicing safe ticket shopping and management. We truly believe in the power of shared experiences to connect people. I've had the same issue though my costs aren't that high. When should I expect my tickets? The face value of the tickets (2) was 280.00 so my total was 560.00 my credit card was charged 798.43. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. How can I become part of the Professional Seller Program? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Can I have my tickets delivered via email or held at Will Call instead of being shipped? I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. Click here to complete our support form. Don't miss this Deal at Vivid Seats for Buy NBA Tickets from $15. I just want the Tickets I spent over 2 thousand of my hard earned money on. . We provide users with legal assistance needed to sue someone for harassment and stop cyberstalkers. My credit card was charged $328.30 that day. Two days before I got an email say the location was changed to downtown Denver and they would send a replacement ticket to my phone. directional bond example vivid seats tickets sent to wrong email. How do I download and save my e-tickets? To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. Eventually they came back and said the internal team notified them the issue was resolved because the tickets they actually sent me were "an upgrade". Also, VividSeats says all orders are 100% . June 30, 2023. . Did you find it helpful? Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. I used them on a recent purchase. I don't expect they are willing to give an apology. FIX: I was on the phone with AXS for hours trying to access tickets. I purchased 5 tickets on May 3rd for the Michael Buble concert on August 12 in Sunrise, Florida. DoNotPay can help you sue the company in small claims court. Free Delivery! Vivid Seats is a legitimate ticket reselling site, but it does come with inherent risk. They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. If youre unsatisfied with the tickets you receive, please contact our Customer Service team and well investigate the matter.

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