is not called correctly. The load event on window only fires after all page images are loaded, making it unsuitable for some initialization purposes like hiding page elements (so they can be shown later)., I chose the dom:loaded event because it appears to be the equivalent to using. The options as I saw them were these (none of these work); After talking about these options it was really clear that there should be another way. is there a work around for this? If you take the code back to the standard example provided in the article it should work. The post Certified Diversity Recruiters appeared first on Crossfuze. With no further ado here's how to test and set this up if you want to see it in action. Gracias in advance. Update the "Question" variable's default value to this script; Now we can't set a preference in a client script, but we need to. Really it's pretty simple once you boil it down. I know there is no list_collector variable in form, I have 3 option slushbucket, glide_list and field_list. servicenow catalog variable types (75) 3625-3013 vendas@casadohospital.com.br LOJA 2 Av. You should be able to hide the information below the list collector in a client script like this, If that doesnt work, then you can customize the fields below a slushbucket for that table like this window[collectorName + g_filter].reset(); For dropdown fields in Service Catalogs, is it possible to autopopulate field values with reference data? You could add an alert message to your script to make sure its running in all places. While we will be using the Advanced type of Reference Qualifier in Since 2009, ServiceNow Guru has been THE go-to source of ServiceNow technical content and knowledge for all ServiceNow professionals. Finally, you dont have to do the reset() call, since setQuery does that itself. Advanced Reference Qualifier Using a Script Include, //return everything if the assigned_to value is empty, //sys_user_grmember has the user to group relationship, //build a comma separated string of groups if there is more than one, // return Groups where assigned to is in those groups we use IN for lists, // First real function that will get the Advanced Qualifier, // includes is used to get the Value from the variables pool from variable, //gs.addInfoMessage("includes value =["+includes+"]"); //used for debugging, // Check if Current.filterValueField isn't "undefined", // This is the case if we are using this function from a Service Catalog Item, // In case the value is undefined we'll search for a variable, // This way this is usable on Service Catalog Item, // GlRec will be used as the gliderecord on the table, // Set Query to initiate against the target Table, // Uses filterField to set against which field to query, // Uses includes to use as Value to query against, // Loop through recordset an get the sys_id(s), //Create function to use a reference qualifier on the assignment group field on the Incident form to evaluate the value of the checkbox field on the CI and if the box is checked, the Assignment Group will NOT auto-populate on the incident form but rather provide the parent and child assignment groups to select from. The number of distinct words in a sentence. I have gone through it and was able to make it work. I have managed to get the filter set, however it will not run automatically. var appCollectorSysID = form.getControl(collectorName).id; Unfortunately both methods return the same value, which is not the sys_id but must align to some other ID. The other piece is obviously the Script Include. If it isnt, then you can try using the script or error console in your browser and see if there are any errors. Youll have to get the sys_id of the server and pass that into a GlideAjax call to perform a query in a script include. This will install the necessary code and a variable set to add to any catalog item that you . While upgrading I noticed that this client script does not work in the Service Portal. Centering layers in OpenLayers v4 after layer loading. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. By default it sets a filter where 'name != null' and 'sys_class_name (CI type)' is anything. Click new and specify the table you want to override, in your case the Incident. You do need to make sure the appropriate checkboxes are set on your catalog client script to run the script on Request and Task forms. Here is the Category Variable configuration: Here is the Subcategory Variable configuration: Make sure this one is a Lookup Select Box. Concurrency is a consultation company that takes pride in our organizational change management approach which yields high customer success in seizing an organizations desired business outcomes. GlideForm.js is the JavaScript class containing the methods. thank you, On a side note, you should protect your variables with ${}. JavaScript eval () Method: The eval () function evaluates JavaScript code represented as a string in the parameter. Youve most likely got some other script error that is causing a conflict or issue with this one. Get used to your client scripts being broken in Service Portal. "Step:2 CLEAR: v_year1, v_week1, v_iweek. You would use this if you have a record producer that has a Select Box where the variable below is dependent on the choice a user has made previously. What I do want to address is the topic of Advanced Reference Qualifiersspecifically how to leverage a Script Include instead of a global Business Rule to run your qualifier script. var fil = gel(ep); as an aside, the above loop will ensure that you are not executing the file as it's parsed out. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. I was able to successfully use your code to filter two list collectors on my catalog request form. Ive been using this solution for a while now and it works great. You can only see the display value in the list collector. My script is getting stuck in checking the time out and it goes on a loop. Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. We have an issue where we used this script to set the filter to active on loading the field and it was working great prior to Berlin. Cookie Notice Suspicious referee report, are "suggested citations" from a paper mill? ( Table only have one column and many record created for that column). }); The javascript: prefix is the same, but you need to reference your Script Include function instead of the business rule function. This is a great idea. Im using it on that build in my personal instance. Lets try it out! @Travis, thanks for the feedback. Is the Dragonborn's Breath Weapon from Fizban's Treasury of Dragons an attack? Install theATFscoped application (to give you a form with a MRVS and other variables). You need the element to match the element you created in sys_choice, Reference Qualifier: javascript:'name=incident^element=subcategory^dependent_value=' + current.variables.category. I didnt try getDisplayValue. Hey April. There isnt. How can I get the value of another variable into the filter? HI, But Im still getting the following errors: For example: you . In this particular use case, I would think we wouldnt need the entire page (including images) to load. This is a form that a manager requests (exp limits, permission on applications , etc.) . DATA LIST / var1 1-1 var2 3-3. I use this script for fix a filter on list collector and hide this filter. Additionally, can default values be given to variables? Ive cleaned up your script quite a bit, but Im not sure if its going to completely fix your issue because I dont have access to the instance youre working on. So how to solve this problem? For example, from a script running on the catalog request form I do this: var appCollectorSysID = form.getControl(collectorName).id; This returns IO:ef324r92304939923 (sys_id of the list collector), When that same code runs on the Variable Editor, it does not return the sys_id of the list collector. Is there something wrong with security to table? If your query is dynamic and depends on other variables on the form. The reference field filters Business Services related to the company of the caller, I created a m2m table with a related list on both Company as well as Business Services. They are going to submit an enhancement to have a way to pre-filter catalog list collector fields. All works for me, but the filter does not run. //Hide the filter elements by un-commenting the following lines Ive updated the article above accordingly. Reference Qualifier. You can also view the icons within. Note that this script is designed to respond to a change of another field. Suggestions? you can use it on Service Catalog variables as well. and our On the define relationships form for CIs, I am interested in being able to make changes to the choice list in the filter when the class field is choosen. Then it computes newvar based on what the values of var1 and var2 are. The client would like the user to be able to select an Incident Category as well as an Incident Subcategory. //listFilter += '^ORlocation.name='+searchText; //listFilter += '^ORsupport_group.name='+searchText; //What lies below will only get executed if the list collector has rendered and has g_filter properties available. Is there is any default setting where I can configure to get Display Value. Making statements based on opinion; back them up with references or personal experience. You may like to know that you can add no_filter in the attribute field on the list collector to hide the filters now. Youre on the right track. https://servicenowguru.wpengine.com/system-ui/customizing-slushbucket/. Im not sure I followed the comment trail here correctly so, Ill jus ask. Thats funny you mention that post because I already found that and tried it. When the Category changes, the Sub Categories are populated as they should. Is it possible that i can dynimically change reference table on a field based on value in the another field? addLateLoadEvent(function() { There is a list collector variable on the form that should only display values based on the auto populated variable. Event.observe(document, dom:loaded, function() {. The GlideForm API provides methods to customize forms. Checking the display box works ..but is there any other way to make a particular column values available in List Collector. Hi Mark, That would reduce the complexity of this a bit. Skip to page content. For those of you working with record producers and building out dynamic pages, you may be aware that this can be a bear to work with. fil.nextSibling.rows[0].style.display = none; //Filter description text*/ window[collectorName + g_filter].setQuery(filterString); I have created a table and it has only one column. The value is from the user profile. On change of the main form's variable, set the preference. However we are currently upgrading from Fuji to Helsinki. If I let the look-up find the type by manually typing it in, the filter works. thank you, Sign-up to get the latest news and update information from ServiceNow Guru! Applications. From what Im reading on the community its because DOM manipulation has been disabled. Linux is a registered trademark of Linus Torvalds. Our Recruiting team is 100% certified by the AIRS Certified Diversity and Inclusion Recruiter course. Aha, gel(YOURVARNAMEHERErecordpreview).hide(); worked!!! Please advice. We want to test that our qualifier works. Well done. One of the most common requests I see about this type of variable deals with how to handle the filter at the top of the list collector. Whether you're a new admin or a seasoned consultant, you're guaranteed to find quality solutions that will aid you in your ServiceNow journey! Has 90% of ice around Antarctica disappeared in less than a decade? Click a Data Pill Picker button to select a variable. Im currently in the Geneva release, any idea why the filter would work on the initial request form, but not in the variable editor view after the form has been submitted? The values that will be populated in the 'Model' field are dependent on what is selected in 'Make'. Is email scraping still a thing for spammers. Or would the LC take so long to render its not worth it. The hiding of the filter itself no longer works in Fuji. With list collector attribute no_filter Ive got pre-filtered list that can not be changed by user (no_filter attribute only hides filter on client). Select SharePointIntegration on the left and go to the OnSave property. If your variables already have a relationship To start off, figure out if your two variables already have some sort of relationship. var myVar = g_form. When setting a value, ensure the data type of the field matches the . CASE i_vnam. / servicenow catalog variable types. Check out the updated article above for Service Portal-compatible scripts and let me know how it goes. for example, if a table has two columns A and B. Keep it up. Hi Brandon, I am having a problem with this in Geneva as well. hi, You would use this if you have a record producer that has a Select Box where the variable below is dependent on the choice a user has made previously. We have this built out in our sub prod instances has been working great for a few weeks with the exception of when current user does not contain the same rights as the role that write is assigned to. When I apply this solution, i cant see my filter and my list collector ? servicenow set variable based on another variable. Thanks for the help. That being said we have requirements that users can categorize their own tickets, else the ITIL team will categorize them after submission anyway. // Not sure why this worked previously in DEV, but not now fulfiller has to go back to request item and has to . Today a former colleague of mine asked me, "How do you get a value from the main form variable onto the MRVS field?". You'll be adding a new function in front of this one, with your logic. ` Hey Bill, Im glad youve found something useful here. B is of type reference. Mark, you are once again awesomeI had to modify your script slightly to allow me to set the filter on multiple list collectors in the same variable set (4 of them in this instance), and I came up with this Catalog Client Script: This is great help, this is working perfectly for me thanks a for sharing such codes . However, if in a script the element name is a variable, then gr.setValue (elementName, value) can be used. The value is from the user profile. Select the trigger or an action to see the available variables in a new column. : here is the Category variable configuration: here is the Dragonborn 's Breath Weapon from Fizban 's of! Respond to a change of the field matches the.. but is there servicenow set variable based on another variable any setting! Is dynamic and depends on other variables ) @ casadohospital.com.br LOJA 2 Av works for me, the... The necessary code and a variable, set the preference '' from a paper mill I apply this solution a! 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Inclusion efforts when setting a value, ensure the Data type of the main form 's variable, you! ( elementName, value ) can be used I was able to successfully use code... And my list collector fields something useful here ( 75 ) 3625-3013 vendas @ casadohospital.com.br LOJA 2 Av Reference on. Weapon from Fizban 's Treasury of Dragons an attack useful here it on Service variables. Problem with this in Geneva as well it will not run variable configuration make... To match the element to match the element name is a variable value ) can be.... Now and it goes script does not run OnSave property ) call, since setQuery does itself!