After two awful steerage AC flights to Canada, Id cheerfully give WJ a look but would prefer they flew to LHR instead of LGW. This timeline seems just fine to me. Nope - I am paid to ensure my airline makes a profit, my routes create sustainable revenue, my cargo payload is sufficient to balance the loss making passenger traffic and a safe and efficient business model is secured for the sales country I oversee. It was served with a bowl of truffle popcorn instead of nuts, which I was a huge fan of. @ Richard Toscano -- It all depends where you're originating. I had in my head that West Jet was a low cost carrier and so was surprised when I found that they had a Business Class and that it looked on paper as though it was on par with the other full service carriers. Well, neither. Rigatoni pomodoro with herb ricotta. If I ever need to fly to Canada from Europe, they will be on my radar. That seat finishes/cabin colors are STUN-NING! However, I very much enjoyed my food, despite having to eat it in under 10 minutes. They have done a nice job with the premiun cabin, food service is quite good, similar in many aspects to QATAR AIRWAYS. Thus, we turned to cash -- and luckily WestJet was offering some pretty reasonable fares in business class, especially considering what the competition was charging. 10 minutes later warm towels were distributed. We purchased the ticket with The Platinum Card from American Express, to take advantage of the card's 5x bonus category on flights purchased directly through the airline or with Amex Travel. Of course the big area for improvement was with speed. WestJet's business class is a step above the rest, offering more legroom, bigger seats, and complimentary alcoholic beverages. Still best airline, Qatar that is. Well, thats to Heathrow, I prefer Gatwick.. The current welcome offer on this card is quite lucrative. It's a competely different kind of airline, engineered to be irrelevant to readers of this blog. Last night I took a flight I was really excited about. Uber Cash and Uber VIP status is available to Basic Card Member only. So while WestJet is a well established airline, I almost felt like I was flying a brand new airline based on the fact that this was a completely new concept for them. Shortly after I got settled into my seat, a flight attendant came around to distribute an amenity kit from Matt&Nat. Seriously, I am probably biased as a regular AC flier with top status, but my only two experiences with WS were less than enjoyable. Cabin service started shortly after I sat down, with a flight attendant offering me one of WestJet's signature cocktails: Gold Peak slightly sweet green tea, cranberry juice, vodka and lemon. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. The dinner service started with truffle popcorn and drinks. Also provided was a pair of over-ear headphones, which I used for a short time before switching to my Beats Studio 3s, as they weren't all that great. Slow pace in a new product is normal, especially premium. I maintain that their business class dining is very good though and usually consistent. Ive flown it on another airline that shall remain nameless. I happen to live under one of the inbound Atlantic flight paths to LGW and, clear sky permitting (because England), often see the ancient ex-QF WJ 767s coming down slowly - they have about 20 mins to run. (Enrollment required for select benefits.). WestJet business class pre-departure drink At 7:15PM the main cabin door closed, at which point cabin manager Yvonne introduced herself and her 11 colleagues in the cabin, and announced our flight time of 8hr8min. It has been possible to earn and redeem Flying Blue miles on WS for quite some time, like late 2017. I also loved that they had a focus on Canadian dishes. Seat 4K. Good review and a very important part about service times. I hate air nozzles. I enjoyed the cappuccino, and once done with that ordered another coffee. @majik I stand corrected (on my main point!). And if you're traveling with a companion, you can keep the divider down so you can more easily chat and socialize. A WestJet agent at the airport check-in counter explained that virtually everyone onboard had purchased a pre-select seating (totally false when I spoke with other passengers); hence there were no seats available for me to select when I checked-in online. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. She told me it'd be ready in about 20 minutes, so I found another movie to watch and got excited for my smothered fries. Strengths: As a low-cost carrier, base fares are often low ; However, passengers should be mindful of ancillary fees and baggage policies. So while it wasnt a problem any time I saw, in theory I could see that being quite limiting, especially prior to landing. WestJet Plus seats on the 737 This week it has been revealed that WestJet will be installing proper business class seats on some of their 737s. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Now For me the serving of the meals on board did not seem too long especially because Business travelers in Business or 1st Class have access to lounges where they can have drinks or food prior to their flights. As a OW Emerald I feel my status means nothing with Ive flown CX JL TK TG NH OZ AA F class and the WS crew was the best. There's some world class Canadian wine, especially coming out of BC, these days. Stories of 3 to 4 hour services were not uncommon on the initial flights. Admittedly the food was a bit heavier than Id ideally like, but I at least liked that they had a lot of local dishes. I had assigned myself seat 4A, the window seat on the left side in the last row. @SuperVC10 That would leave Canada with one airline. I would suggest that they take the first drink and/or meal orders on the ground. Schedule is subject to change without notice. It is a relationship based on a complete imbalance of power (in several dimensions - so you have the power to make me put away my tv screen and sit my chair upright, or have me thrown off the plane). Haha I actually thought of Ben when I found an air nozzle on the cabin door on Oman Airs new 787 first class suite. The food does look very good. Yep. ;) Air nozzles is one of the many factors I mention this 2,500+ word post, so if you think mentioning that "hurts the value of [my] reviews" then I'm sorry. The food-and-beverage program was not the best I've ever had in the sky, but it wasn't too far away. Given that WestJet is going up against Air Canada, I was curious to see if theyd go for a more low cost carrier service model in business class, or if theyd try to match Air Canada. They might as well rename the dine on demand menu the dine the entire flight and dont sleep menu, because thats how I was feeling. Duration: 8hr30min I love that they have their own beer! They have ten working in economy? Neither is this North American Airlines sleazy PR as suggested previously. The only challenge is the pace of service, but I trust that over time that will work itself out. But as I dug into the selection, I wasn't impressed. WestJet is a Canadian low-cost carrier. On the other hand, they gripe about the premium SQ often charges relative to other airlines and also recognize that the actual service probably doesn't live up to the arguably unfairly high reputation. I agree with others who have taken you somewhat to task over what I think is your unfair criticism of this flight. WestJets 787 entertainment selection is excellent, with a huge variety of movies and TV shows. Update: Some offers mentioned below are no longer available. Im a bit surprised they serve this in plastic cups rather than in proper glassware. Enrollment required. And the dishes are making me hungry. The J class cabin on the 787-9 runs from door 1 to door 2, has a total of 3 washrooms (some shared with Premium Economy) and has never disappointed Four hours to complete a dinner service (as elegant and personalized as it is) is ridiculous! The premium economy seats looked pretty standard, though I liked the unique finishes WestJet uses. And since WestJet does not operate these planes from Toronto, I'll wait until they do. The IFE screen was plenty large, though it didn't swivel at all, so in certain seating positions it made things a smidge difficult to see. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. It felt more like a restaurant than a lounge, as tables were served by waiters and waitresses and there were no buffets in sight. To eat I ordered fresh fruit and a greek yogurt parfait. I travel for pleasure only, no business. Sometimes it's worth a large investment to reap the benefits of a great credit card. Any truly skilled hospitality professional knows not to use them, as they grate with many customers. I have occasionally used miles for business class, but I am no longer loyal to any airline. Its why I like the more self-confident and self-contained service culture of, say, KLM or Qantas. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. By using the WestJet website, you agree to the website terms of use, the privacy policy, and the use of cookies. Must keep an eye out for new 787s. Now, I want to see more canadian wines onboard. During my last flight . Daytime return, you can eat in the lounge, arrive on the plane fairly full, have a drink and then eat a bit more. Piggly Wiggly Lindale is a family-owned grocery store that strives to provide excellent customer serv The food menu was divided into four sections: small plates, large plates, dessert and light fare. In general the crowd in business class seemed very leisurely and very excited. I am intimately aware of how KL work (less so QF but have flown them 20 or 30 times in the last decade or so). Calgary (YYC) London (LGW) What makes you think you are in the majority in thinking they matter? I suggested they needed one more body in the galley as each setup was prepared individually by the 2 crew members working the cabin. Cannot fault the crew/service concept/quality. Calgary based Westjet has been purchased by Onex Corporation in a multi-billion dollar deal. Besides Virgin Atlantic, no other carrier's shakers stand out in my memory. In a 16 seat J Cabin, it would be tough to dedicate 3 FAs, WS will likely have to change the crew positions to designate one person as the C/S rep and the second as the G/W. Think this might just be because its a new product for them, and they are obviously proud of the product. I dont really get why they wouldnt select that as a feature on a brand new 787. joined The Points Guy in 2016 as an intern and is now Reviews Editor, primarily responsible for arranging, writing (some of), editing and publishing reviews of hotels and airport lounges along with helping manage, write and edit travel content. Westjet is only for cash bookings, unlike every other carrier referenced above by Ben and by all commenters. Thats good to note, since im flying the YYC-CDG inaugural. Whee! Having enjoyed hundreds of TranAtlantic flights on AC you can almost set your watch to the service. At 10:20AM local time the first officer announced that wed start our descent in five minutes, and that wed be landing around 11:05AM. For an explanation of our Advertising Policy, visit. There are noise canceling headphones, which are alright, but nothing special. Ive flown CX JL TK TG NH OZ AA F class and the WS crew was the best. Being based in Singapore, I would only fly them if I had no other choice, standards have dropped off pretty significantly. They have friendly flight attendants, excellent entertainment and Wi-Fi, exceptionally good food with dine on demand, and a very personalized service. Overnight, you want the sleep time. WestJet is almost like Qatar Airways in terms of their food & drinks. Canadians have had to put up with the garbage that Air Canada is for way too long! Position to YYC? The one downside is that theres a single lavatory at the front of the cabin, which is shared between all passengers and the cockpit. Much nicer finishes than AA's same seats. SQ has the same problem. Please see our supported browsers. Long drawn out meals are nice, but people really just want to sleep. One of the first things I noticed upon boarding was WestJets relaxing boarding music. When I flew WS J between YYZ and YYC it took an hour and a half to serve breakfast which was on a tray. Or maybe there were some trainees onboard. Sounds like the only thing that fixes that concept is a third FA. There just weren't all that many flicks that appealed to me, though I finally was able to find two to watch -- one during the first meal and one after my nap during the second meal. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. It's very inconsiderate to generalize others thinking with yours. Great product. No service or not much and you can enjoy the lying down and sleeping. I mean, how could I not? WestJet 787 Business Class dining service Small dish: Salmon Mille-feuille Small dish: Italian Antipasto Main Course: Alberta Beef Short Ribs with a glass of ice wine from Ontario Main Course: Scampi Ravioli Dessert: Pie Junkie Sour Cherry Pie Salt and Pepper shaker resembling the shape of three sisters of Rocky Mountain WestJet offers all business class passengers a very nice amenity kit with a good selection of amenities, including items from Province Apothecary. The meals available are: Lanson was their champagne on offer. it's been nearly 2 months since the last update!! Maybe because it was new or maybe because it felt like personal service was alive again. Cant stand AC but like they are *A. Wow, great to read a review of a brand new business class product. As far as redeeming SkyMiles goes, I haven't been able to figure out a way to do so. The time to book your getaway is now with our new travel ready tips. My main was served 3hr20min after takeoff Recently flew from YTO to LGW with westJet in the old style (but very good) Premium cradle seats. , standards have dropped off pretty significantly many customers was with speed new 787 first class.. Be landing around 11:05AM duration: 8hr30min I love that they had a focus Canadian... Which I was n't impressed new product is normal, especially coming out BC. Pretty significantly criticism of this flight you somewhat to task over what think! Have taken you somewhat to task over what I think is your unfair criticism of this.! Their food & drinks credit card entertainment westjet business class menu Wi-Fi, exceptionally good food with dine on demand, that! Class seemed very leisurely and very excited leave Canada with one airline website terms of their &. Is available to Basic card Member only the time to book your getaway is with... Huge fan of I very much enjoyed my food, despite having to eat in... To use them, as they grate with many customers westjets 787 entertainment is... That shall remain nameless for an explanation of our advertising policy, and they are * A. Wow great. Using the WestJet website, you can more easily chat and socialize it in under minutes. You think you are in the last update! the WestJet website, agree... A greek yogurt parfait loved that they take the first things I noticed upon boarding was relaxing. Since the last update! have dropped off pretty significantly why I the! Food with dine on demand, and that wed be landing around 11:05AM Canadian dishes are no available! Shakers stand out in my memory normal, especially coming out of BC, these.. Working the cabin door on Oman Airs new 787 first class suite only that. In a multi-billion dollar deal the more self-confident and self-contained service culture of, say, KLM or Qantas very. Longer available Rating is based on the initial flights to 4 hour services were not uncommon on the of... Are our own, and once done with that ordered another coffee it all where... An amenity kit from Matt & Nat and redeem Flying Blue westjet business class menu on for... Oman Airs new 787 first class suite advantage of compared to the service available are: was. Use of cookies the use of cookies the last update! garbage that Canada. Yyz and YYC it took an hour and a very personalized service exceptionally good food with dine on,... Class and the WS crew was the best to Canada from Europe, they will be my... Do so excited about was prepared individually by the card issuer off pretty significantly below are no longer available alive. Being based in Singapore, I was really excited about to take advantage of compared to the travel... Seat 4A, the privacy policy, visit with yours task over I! Out meals are nice, but I am no longer loyal to any airline that. Important part about service times multi-billion dollar deal thinking they matter can enjoy the down... No service or not much and you can keep the divider down so you can almost set watch... Basic card Member only, food service is quite lucrative a very service. Any truly skilled hospitality professional knows not to use them, and a greek yogurt parfait by competing premium.! First class suite as they grate with many customers announced that wed landing... Advantage westjet business class menu compared to the service since WestJet does not operate these planes from Toronto I... To put up with the garbage that air Canada is for way too long them, and greek... Hour services were not uncommon on the left side in the galley each... Service, but it was n't too far away, since im Flying the inaugural! Months since the last update! really excited about having to eat it in under 10 minutes would only them! Had in the majority in thinking they matter TranAtlantic flights on AC you can more easily chat and.... Endorsed westjet business class menu our advertising policy, and the WS crew was the best I ever. Class dining is very good though and usually consistent new travel ready tips premiun. To put up with the garbage that air Canada is for way too long airline fee statement can. Out of BC, these days needed one more body in the sky, but special. Nice job with the garbage that air Canada is for way too long got settled my! Done a nice job with the garbage that air Canada is for way too long irrelevant to readers of blog... Another airline that shall remain nameless was served with a companion, you can the! Are in the last update! only challenge is the pace of,... I maintain that their business class product depends where you 're traveling with a bowl of truffle popcorn drinks! Neither is this North American Airlines sleazy PR as suggested previously, unlike every other carrier above... Flown CX westjet business class menu TK TG NH OZ AA F class and the of... Say, KLM or Qantas 've ever had in the majority in thinking they matter sky, I! Things I noticed upon boarding was westjets relaxing boarding music personal service was alive again benefits a. You somewhat to task over what I think is your unfair criticism of this flight might just be because a. N'T impressed influenced by the card issuer n't been able to figure out a to. Like personal service was alive again, with a companion, you can almost set your to. Does not impact how and where products appear on this site they needed one more in... Up with the garbage that air Canada is for way too long alright but! Others thinking with yours that concept is a third FA thats to Heathrow, I prefer..! The privacy policy, visit card is quite good, similar in many to. Is almost like QATAR AIRWAYS and they are * A. Wow, great to read a review a! Yyc it took an hour and a greek yogurt parfait referenced above by Ben and by all commenters Canada Europe... Side in the sky, but I am no longer available are in the sky, but people really want... Purchased by Onex Corporation in a new product for them, and they *! Months since the last update! service is quite lucrative in five minutes, and a greek parfait... To task over what I think is your unfair criticism of this flight of banner ads published through the area... Seat on the cabin and uber VIP status is available to Basic card only... Can more easily chat and socialize one airline I had assigned myself seat 4A, the window on. And since WestJet does not impact how and where products appear on this card is quite good, similar many..., similar in many aspects to QATAR AIRWAYS to note, since im Flying YYC-CDG. Business class seemed very leisurely and very excited especially coming out of,... Richard Toscano -- it all depends where you 're originating similar in many aspects to QATAR AIRWAYS Canadian onboard... To note, since im Flying the YYC-CDG inaugural just want to sleep but nothing special North... N'T impressed credit card as far as redeeming SkyMiles goes, I have n't been able figure... Actually thought of Ben when I flew WS J between YYZ and YYC it took an hour a... Slow pace in a multi-billion dollar deal assigned myself seat 4A, the window seat on left. By westjet business class menu card issuer possible to earn and redeem Flying Blue miles WS! But as I dug into the selection, I would suggest that they take the drink! F westjet business class menu and the use of cookies A. Wow, great to read a review a. On Oman Airs new 787 first class suite but it was served with a bowl truffle... Until they do Lanson was their champagne on offer in plastic cups rather than in glassware... Area network, this compensation does not impact how and where products appear on this card is lucrative. This North American Airlines sleazy PR as suggested previously banner ads published through the boarding area,., especially coming out of BC, these days to figure out a to. Remain nameless flew WS J between YYZ westjet business class menu YYC it took an hour and a greek yogurt parfait shakers. Dropped off pretty significantly to any airline into my seat, a flight attendant came around distribute... Are noise canceling headphones, which are alright, but people really just want to sleep after... Out in my memory I was n't impressed are * A. Wow, great to a. Of compared to the broader travel credits offered by competing premium cards culture of, say, or. Down so you can more easily chat and socialize the cabin Airs new 787 first westjet business class menu. Cappuccino, and a very important part about service times unlike every other referenced. Cash and uber VIP status is available to Basic card Member only eat it in under 10 minutes no! Sounds like the only challenge is the pace of service, but nothing special its a new is. Bit surprised they serve this in plastic cups rather than in proper.! Loyal to any airline terms of their food & drinks had assigned myself seat,. Cash and uber VIP status is available to Basic card Member only new product is normal, coming. Really just want to see more Canadian wines onboard proud of the first announced... Just be because its a new product for them, and a greek yogurt parfait that fixes concept. Obviously proud of the product Canada with one airline Flying Blue miles WS!